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Flash-RE
Level 2
July 14, 2022
Solved

ERROR: Annotation delete operation failed

Hi,

 

I'm trying to remove the annotations from AEM page. However it gives me the same error again and again. 

i.e., ERROR: Annotation delete operation failed.

 

Can someone please help?

 

Thanks in advance.

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SantoshSai
SantoshSaiAccepted solution
Community Advisor
July 14, 2022

Hi @flash-re ,

Please check the similar question answered here for write access: https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/enhancements-to-aem-to-support-restricted-user-permissions/m-p/168013/highlight/true#M92972

In your you should have delete permission to the cq:annotation property.

Hope that helps!

Regards,

Santosh

Santosh Sai
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7 replies

ShaileshBassi
Community Advisor
ShaileshBassiCommunity Advisor
Community Advisor
July 14, 2022

@flash-re Please check if the user is having the sufficient delete permission required to delete the annotation. 

Steps followed on AEM 6.5.12

1. Selected the annotation from the timeline

2. Click on delete.

 

Result: Annotation deleted sucessfully.

Please share the error which you are facing while deleting along with the AEM version details.

 

Thanks

Translate
    Flash-REAuthor
    Level 2
    July 15, 2022

    Hi @shaileshbassi , AEM 6.5. And i have admin rights but still the problem is same. My last assumption is it might have got stuck in cache volume. Any leads?

    Translate
      AshwiniSathe1
      AshwiniSathe1
      Level 3
      July 14, 2022

      @flash-re Please share on which AEM version you are facing this issue also check for the user permissions.

      Translate
        Flash-REAuthor
        Level 2
        July 15, 2022

        Hi @ashwinisathe1, AEM 6.5. And i have admin rights but still the problem is same. My last assumption is it might have got stuck in cache volume. Any leads?

         

        Translate
          SantoshSai
          Community Advisor
          SantoshSaiCommunity AdvisorAccepted solution
          Community Advisor
          July 14, 2022

          Hi @flash-re ,

          Please check the similar question answered here for write access: https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/enhancements-to-aem-to-support-restricted-user-permissions/m-p/168013/highlight/true#M92972

          In your you should have delete permission to the cq:annotation property.

          Hope that helps!

          Regards,

          Santosh

          Translate
          Santosh Sai
            Flash-REAuthor
            Level 2
            July 15, 2022

            Hi @santoshsai i have admin rights and i've also confirmed with team that we do have permissions and also we've been doing this before and now the problem is same. My last assumption is it might have got stuck in cache volume. Any suggestions?

             

            Translate
              Flash-REAuthor
              Level 2
              July 15, 2022

              Thanks for your reply guys. I appreciate your support.

               

              Translate
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