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January 17, 2025

Email Template Overlay AEM Cloud

  • January 17, 2025
  • 4 replies
  • 920 views

I want to add comments in current ootb email template.

I tried to overlay /libs/settings/workflow/notification/email/default/en.txt to

/apps, - Didn't worked

/conf/global/settings/workflow - Didn't worked

/etc/workflow/ -Didn't worked

Am I doing something wrong in here?

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4 replies

PRATHYUSHA_VP
Community Advisor
Community Advisor
January 17, 2025
RohanRa6Author
January 17, 2025

Hi @prathyusha_vp 
It didn't worked for me.

Shiv_Prakash_Patel
Community Advisor
Community Advisor
January 17, 2025

Hi @rohanra6 

You can follow the below steps to overlay the default email template in AEM Cloud:

  • Copy the template from /libs/settings/workflow/notification/email/default/en.txt to /apps/settings/workflow/notification/email/default/en.txt.
  • Edit the copied file in /apps to make your changes.

Note: Use /apps for overlays to ensure updates are preserved during upgrades. Restart if changes don't appear.

Regards,

Shiv Prakash
Mahedi_Sabuj
Community Advisor
Community Advisor
January 17, 2025

We recently encountered the similar issue and after consulting with the Adobe support team, able to customize the email template in AEM Cloud by placing the en.txt file at the following path:

/conf/global/settings/workflow/notification/email/default/en.txt

https://experienceleague.adobe.com/en/docs/experience-manager-65/content/implementing/deploying/restructuring/all-repository-restructuring-in-aem-6-5#workflow-notification-email-templates

Mahedi Sabuj
kautuk_sahni
Community Manager
Community Manager
January 27, 2025

@rohanra6 Did you find the suggestions helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!

Kautuk Sahni