Email based approval as a part of Workflow step | Community
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Level 8
February 11, 2026
Question

Email based approval as a part of Workflow step

  • February 11, 2026
  • 1 reply
  • 11 views

Hi all.

 

One of the steps in a workflow is an approval and that approval link was shared to the end user by email.

After he approves/disapproves in the email, how to get the result back into AEM, and specific to the work item in question?

Email based approval as a part of Workflow step.

 

Appreciate all your replies.

 

Thanks,

RK.

    1 reply

    Kamal_Kishor
    Community Advisor
    Community Advisor
    February 11, 2026

    @nsvsrk - If your workflow step approval/rejection is happeing outside of AEM, you can probably use “WorkflowExternalProcess”. Based on approval/rejection, your workflow can proceed further.

    https://developer.adobe.com/experience-manager/reference-materials/6-5/javadoc/com/day/cq/workflow/exec/WorkflowExternalProcess.html#:~:text=public%20interface%20WorkflowExternalProcess,by%20execute()%20looks%20like.