Dynamic Media Polaris URLs not rendering in browser for videos | Community
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NageshRaja
Level 5
June 11, 2026
Solved

Dynamic Media Polaris URLs not rendering in browser for videos

  • June 11, 2026
  • 1 reply
  • 24 views

Hi All,

 

We have used sling:resourceType="cq/gui/components/authoring/dialog/fileupload" have in our AEM components along with enableNextGenDynamicMedia as “true” to connect to Remote DAM instances. 

Our Polaris URL for video is of the format as below - 

https://delivery-p123456-e98765432.adobeaemcloud.com/adobe/assets/urn:aaid:aem:a64f4a64-0af2-4991-ghg4-68542aae43e4/as/1f605fcd-xyz-Jumpstart.mp4

Directly hitting on browser gives 404 - 
{
"type": "https://aem.api.adobe.io/problems/not_found",
"title": "Not Found",
"status": 404,
"detail": "Item doesn't exist"
}


How we render it in our DOM is FED based on ReactJS takes the URL and renders the DOM as below - 

<div class="video-container">
<span data-component="BannerVideoModal" data-props="{
videoUrl: https://delivery-p123456-e7654321.adobeaemcloud.com/adobe/assets/urn:aaid:aem:a64f4a64-0af2-4991-9d62-68542aaef544/as/1f605fcd.mp4,
videoThumbnailUrl: ,
videoType: videoEmbedded,
enableAutoplayMode: false,
enableUnmuteOption: false,
enableLoop: false,
bannerType: videoEmbedded,
a11VideoText: alt-text
}">
<div class="nl-bannerVideoModal " data-testid="video-modal">
<div class="nl-video">
<div class="nl-video-player">
<video poster="" aria-label="Video: alt-text" controlslist="noremoteplayback">
<source src="https://delivery-p123456-e7654321.adobeaemcloud.com/adobe/assets/urn:aaid:aem:a64f4a64-0af2-4991-9d62-68542aaef544/as/1f605fcd.mp4" type="video/mp4">
</video>
</div>
</div>
</div>
</span>
</div>

But if I transform the URL by stripping “/as/1f605fcd-xyz-Jumpstart.mp4” and appending “/play” makes it work on the browser by loading the “Dynamic Media Video Player”.
Beyond this transformation is there any way to make the video run natively?

 

Thanks,

NK

    Best answer by Rohan_Garg

    Hi ​@NageshRaja - Replied to the same question here. Please check.


    Hope this helps!

    Rohan Garg

    1 reply

    Rohan_Garg
    Community Advisor
    Rohan_GargCommunity AdvisorAccepted solution
    Community Advisor
    June 12, 2026

    Hi ​@NageshRaja - Replied to the same question here. Please check.


    Hope this helps!

    Rohan Garg