Dynamic Media Polaris URLs not rendering in browser for videos | Community
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NageshRaja
Level 5
June 11, 2026
Question

Dynamic Media Polaris URLs not rendering in browser for videos

  • June 11, 2026
  • 0 replies
  • 0 views

Hi All,

 

We have used sling:resourceType="cq/gui/components/authoring/dialog/fileupload" have in our AEM components along with enableNextGenDynamicMedia as “true” to connect to Remote DAM instances. 

Our Polaris URL for video is of the format as below - 

https://delivery-p123456-e98765432.adobeaemcloud.com/adobe/assets/urn:aaid:aem:a64f4a64-0af2-4991-ghg4-68542aae43e4/as/1f605fcd-xyz-Jumpstart.mp4

Directly hitting on browser gives 404 - 
{
"type": "https://aem.api.adobe.io/problems/not_found",
"title": "Not Found",
"status": 404,
"detail": "Item doesn't exist"
}


How we render it in our DOM is FED based on ReactJS takes the URL and renders the DOM as below - 

<div class="video-container">
<span data-component="BannerVideoModal" data-props="{
videoUrl: https://delivery-p123456-e7654321.adobeaemcloud.com/adobe/assets/urn:aaid:aem:a64f4a64-0af2-4991-9d62-68542aaef544/as/1f605fcd.mp4,
videoThumbnailUrl: ,
videoType: videoEmbedded,
enableAutoplayMode: false,
enableUnmuteOption: false,
enableLoop: false,
bannerType: videoEmbedded,
a11VideoText: alt-text
}">
<div class="nl-bannerVideoModal " data-testid="video-modal">
<div class="nl-video">
<div class="nl-video-player">
<video poster="" aria-label="Video: alt-text" controlslist="noremoteplayback">
<source src="https://delivery-p123456-e7654321.adobeaemcloud.com/adobe/assets/urn:aaid:aem:a64f4a64-0af2-4991-9d62-68542aaef544/as/1f605fcd.mp4" type="video/mp4">
</video>
</div>
</div>
</div>
</span>
</div>

But if I transform the URL by stripping “/as/1f605fcd-xyz-Jumpstart.mp4” and appending “/play” makes it work on the browser by loading the “Dynamic Media Video Player”.
Beyond this transformation is there any way to make the video run natively?

 

Thanks,

NK