Dynamic Media Component (Video) not working in authoring mode (EDIT) on upgraded instance | Community
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harishmohamed
June 12, 2020
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Dynamic Media Component (Video) not working in authoring mode (EDIT) on upgraded instance

  • June 12, 2020
  • 3 replies
  • 3978 views

ENV: AEM 6.5.3.0 (upgraded from AEM6.4)

On using Dynamic Media component, "is/image" request is throwing console error on Author EDIT mode.


In DISABLED mode, the same request picks the imageserverurl, which works fine.

 

**/is/image ** Request reference: http://1.1.1.1:4502/is/image/conf/global/settings/dam/dm/presets/viewer/video?req=userdata,json,UTF-8&locale=en&id=66341360&handler=s7viewerss7sdkJSONResponse
No preview server defined for root ID referenced in net path

In Error.log, getting
ERROR* [1.1.1.1 [1591945086976] GET /is/image/conf/global/settings/dam/dm/presets/viewer/video HTTP/1.1] com.adobe.cq.dam.s7imaging.impl.ps.forwarder.ForwardRequestHandlerFactory Unable to forward request for root ID: [conf], no preview server defined for [conf]

 

Does Scene7 or Dynamic Media configuration required.?

 

Any pointers or suggestion much appreciated.

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Best answer by Ravi_Pampana

Hi,

 

We need to configure Dynamic Media configuration in author by going to "Cloud Services --> Dynamic Media Configuration" 

 

http://localhost:4502/libs/dam/content/configurations/dmscene7.html/conf 

 

Select global and click on Create button on top right corner

 

Enter the configuration details by entering Scene7 Email and password 

Make sure the account has the proper permission to upload/activate the images in scene7 

Select the region based on the account where the Scene7 server is present

 

Hope this helps!

 

3 replies

Ravi_Pampana
Community Advisor
Ravi_PampanaCommunity AdvisorAccepted solution
Community Advisor
June 13, 2020

Hi,

 

We need to configure Dynamic Media configuration in author by going to "Cloud Services --> Dynamic Media Configuration" 

 

http://localhost:4502/libs/dam/content/configurations/dmscene7.html/conf 

 

Select global and click on Create button on top right corner

 

Enter the configuration details by entering Scene7 Email and password 

Make sure the account has the proper permission to upload/activate the images in scene7 

Select the region based on the account where the Scene7 server is present

 

Hope this helps!

 

    A
    avvidya931
    Level 2
    August 12, 2021

    Hi @harishmohamed  @ravi_pampana ,

    Have you got solution the problem, even I'm facing the same issue and we have proper configurations in place

     

    Regards,

    Vidya AV

    S
    ShivaniRa2
    June 6, 2024

    Hi @harishmohamed 

    have you find any solution to this?

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