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jen44
Mar 23, 2022 11:03 PM UTC
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dynamic media classic - what does the clear image cache and clear asset cache under personal account do??

dynamic media classic - what does the clear image cache and clear asset cache under personal account do?? what exactly is it clearing out?

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Ravi_Pampana
Ravi_PampanaAccepted solution
Community Advisor
Mar 24, 2022 5:11 AM UTC

Hi,

As name suggests Image is only image formats and Assets means both images and videos , which removes the cache from the computer.

Ravi Pampana
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Ravi_Pampana
Community Advisor
Ravi_PampanaCommunity AdvisorAccepted solution
Community Advisor
Mar 24, 2022 5:11 AM UTC

Hi,

As name suggests Image is only image formats and Assets means both images and videos , which removes the cache from the computer.

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Ravi Pampana
    Adobe Employee
    vikram1285Adobe Employee
    Adobe Employee
    Mar 30, 2022 12:21 PM UTC

    Hi,

    Welcome to Adobe Community !!

     

    "Clear Image Cache" remove the cache images files from the Dynamic Media Classic Desktop app (created on your computer), specifically when you are not getting the updated thumbnail of an uploaded image.

    "Clear Asset Cache" remove the cache files (images, videos and other supported formats) from the Dynamic Media Classic Desktop app (created on your computer), specifically when you do not see upload files or folder on the user interface, even after upload job is finished.

     

    Thanks,

    Vikram Gaur

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