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espenmoe
espenmoe
Level 3
October 29, 2015
Solved

Download complete collection from Content View?

  • October 29, 2015
  • 18 replies
  • 4151 views

I know downloading of collections is possible from browse pages, but when will it be possible from Content View? The best solution would be it to default download the complete collection when the user tap the collection on the home page - just like it is done in the old DPS app.

Is this going to be implemented soon?

If I start reading our current edition in the DPS2015-app, I soon (after about four-five pages) hit a page not completely downloaded, and we think this is a turn-off for the customer.

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Best answer by Neil_Enns_-_Ado

Hi Espen,

We aren't planning on downloading the entire collection when the reader enters it. Collections can be of infinite size in DPS 2015, and there are many cases where we'd fill up the device by downloading a single collection completely. The loading page you're seeing could happen in the previous DPS product as well, since we don't force the whole folio to be down before you can enter it either.

If you're reading your issue at a normal pace and seeing download screens after 4-5 pages (i.e. you're actually reading content and not swiping as fast as you can between articles) I would look into how you're constructing your articles and see if there's things you can do to reduce their size. The biggest cause of download screens when readers are looking at content at a normal pace is things like InDesign articles with embedded videos, big multi-state objects, etc.

Neil

18 replies

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espenmoe
espenmoeAuthor
Level 3
October 30, 2015

DPS2015 from Espen Moe on Vimeo.

Neil_Enns_-_Ado
Adobe Employee
Neil_Enns_-_AdoAdobe Employee
Adobe Employee
October 30, 2015

Hi Espen,

I was able to reproduce what you’re seeing here. It took about 11 seconds to download that issue completely in your existing app. Something weird is going on, it definitely shouldn’t take that much longer in DPS 2015! Did you migrate that folio to DPS 2015 using the migration tool?

Also, can you share that folio with me so we can investigate? You can share it to neilegenesis_free@adobetest.com<mailto:neilegenesis_free@adobetest.com>.

Thanks!

Neil

espenmoe
espenmoeAuthor
Level 3
October 30, 2015

Yes, I did.

We have the same result with all issues.

Espen Moe

redigerer / subeditor

Neil_Enns_-_Ado
Adobe Employee
Neil_Enns_-_AdoAdobe Employee
Adobe Employee
October 30, 2015

Thanks. Please share that issue with me via the DPS sharing feature in the dashboard, it’ll help us dig into what’s going on.

Neil

Neil_Enns_-_Ado
Adobe Employee
Neil_Enns_-_AdoAdobe Employee
Adobe Employee
November 2, 2015

Hi Espen,

Please share the folio using the share feature in Folio Producer. You can share it to neilegenesis_free@adobetest.com<mailto:neilegenesis_free@adobetest.com>. Log into the DPS dashboard and open Folio Producer. Select the folio, then click the share button in the top rail (looks like two people).

Neil

espenmoe
espenmoeAuthor
Level 3
November 2, 2015

All our content is produced using Woodwing, so I do not have this feature.

Neil_Enns_-_Ado
Adobe Employee
Neil_Enns_-_AdoAdobe Employee
Adobe Employee
November 2, 2015

Ah darn. Ok, I’ll have to ask around and come up with something else.

Neil

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