Do we have out of the box chat component in AEM? | Community
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Best answer by Nirmal_Jose

I don't think we have one. But, you can refer to adobe published bot integration for web chatbots at [1]. If its a JS based bot, you can simply manage via clientlibs or script calls.

 

[1] - https://github.com/adobe/aec-bot-integrations/tree/master/aem-chatbot-demo 

3 replies

Nirmal_Jose
Adobe Employee
Nirmal_JoseAdobe EmployeeAccepted solution
Adobe Employee
February 14, 2020

I don't think we have one. But, you can refer to adobe published bot integration for web chatbots at [1]. If its a JS based bot, you can simply manage via clientlibs or script calls.

 

[1] - https://github.com/adobe/aec-bot-integrations/tree/master/aem-chatbot-demo 

    H
    Adobe Employee
    Hamid1350Adobe Employee
    Adobe Employee
    February 14, 2020

    Livefyre apps provide chat feature and can be integrated to AEM:

    https://docs.adobe.com/content/help/en/experience-manager-64/administering/integration/livefyre.html#aem-support-matrix-for-livefyre-apps

      Z
      zonroc
      Level 3
      February 16, 2020

      You can look at using AWS Cloud Solutions in conjunction with AEM to build chat functionality. For example -  https://aws.amazon.com/blogs/contact-center/reaching-more-customers-with-web-and-mobile-chat-on-amazon-connect/

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