Disable User Synchronization | Community
Skip to main content
divyav15815834
Level 2
August 30, 2019
Solved

Disable User Synchronization

  • August 30, 2019
  • 3 replies
  • 3995 views

We keep getting the below error whenever a user node is created, we haven't explicitly enabled the "Apache Sling Distribution Agent - Sync Agents Factory" or any other distribution service. And we do not want the users to be synced between publishers either, could you suggest how we can disable the sync to avoid these errors.

28.08.2019 05:41:19.560 *ERROR* [sling-default-2-Registered Service.3869] org.apache.sling.commons.scheduler.impl.QuartzScheduler Exception during job execution of job 'org.apache.sling.distribution.packaging.impl.ResourceDistributionPackageCleanup@4d966a58 ' with name 'Registered Service.3869' : Can't create child on a synthetic root

java.lang.IllegalArgumentException: Can't create child on a synthetic root

        at org.apache.sling.resourceresolver.impl.ResourceResolverImpl.create(ResourceResolverImpl.j ava:968) [org.apache.sling.resourceresolver:1.6.8]

        at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java: 671) [org.apache.sling.api:2.18.4]

        at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:608) [org.apache.sling.api:2.18.4]

        at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:576) [org.apache.sling.api:2.18.4]

        at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java: 659) [org.apache.sling.api:2.18.4]

        at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:608) [org.apache.sling.api:2.18.4]

        at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:576) [org.apache.sling.api:2.18.4]

        at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java: 659) [org.apache.sling.api:2.18.4]

        at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:608) [org.apache.sling.api:2.18.4]

        at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:576) [org.apache.sling.api:2.18.4]

        at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java: 659) [org.apache.sling.api:2.18.4]

        at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:608) [org.apache.sling.api:2.18.4]

        at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:576) [org.apache.sling.api:2.18.4]

        at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java: 659) [org.apache.sling.api:2.18.4]

        at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:608) [org.apache.sling.api:2.18.4]

        at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:576) [org.apache.sling.api:2.18.4]

        at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java: 659) [org.apache.sling.api:2.18.4]

        at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:608) [org.apache.sling.api:2.18.4]

        at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:576) [org.apache.sling.api:2.18.4]

        at org.apache.sling.distribution.packaging.impl.DistributionPackageUtils.getPackagesRoot(Dis tributionPackageUtils.java:282) [org.apache.sling.distribution.core:0.2.11.T20180619143200-4981256]

        at org.apache.sling.distribution.packaging.impl.ResourceDistributionPackageBuilder.getPackag es(ResourceDistributionPackageBuilder.java:245) [org.apache.sling.distribution.core:0.2.11.T20180619143200-4981256]

        at org.apache.sling.distribution.packaging.impl.ResourceDistributionPackageCleanup.run(Resou rceDistributionPackageCleanup.java:61) [org.apache.sling.distribution.core:0.2.11.T20180619143200-4981256]

        at org.apache.sling.commons.scheduler.impl.QuartzJobExecutor.execute(QuartzJobExecutor.java: 347) [org.apache.sling.commons.scheduler:2.7.2]

        at org.quartz.core.JobRunShell.run(JobRunShell.java:202) [org.apache.sling.commons.scheduler:2.7.2]

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

        at java.lang.Thread.run(Thread.java:748)

29.08.2019 11:25:14.736 *INFO* [sling-oak-observation-10] com.adobe.cq.social.sync.impl.PublisherSyncServiceImpl Handing these paths to the distribution subsystem: [/home/users/l/lJP1TmzfVXtca2r43ZEw]

29.08.2019 11:25:14.736 *INFO* [sling-oak-observation-10] com.adobe.cq.social.sync.impl.PublisherSyncServiceImpl Could not distribute the requested paths: [/home/users/l/lJP1TmzfVXtca2r43ZEw] Error was: Agent is not available

29.08.2019 11:25:14.737 *INFO* [sling-oak-observation-2] com.adobe.cq.social.sync.impl.PublisherSyncServiceImpl Handing these paths to the distribution subsystem: [/home/users/l/lJP1TmzfVXtca2r43ZEw, /home/users/l/lJP1TmzfVXtca2r43ZEw/profile, /home/users/l/lJP1TmzfVXtca2r43ZEw/rep:policy]

29.08.2019 11:25:14.737 *INFO* [sling-oak-observation-2] com.adobe.cq.social.sync.impl.PublisherSyncServiceImpl Could not distribute the requested paths: [/home/users/l/lJP1TmzfVXtca2r43ZEw, /home/users/l/lJP1TmzfVXtca2r43ZEw/profile, /home/users/l/lJP1TmzfVXtca2r43ZEw/rep:policy] Error was: Agent is not available

29.08.2019 11:25:14.739 *WARN* [sling-oak-observation-12] org.apache.jackrabbit.oak.jcr.observation.ChangeProcessor Error while dispatching observation events for /home/users//*[10001b]@com.adobe.social.integrations.livefyre.user.pingforpull.impl.PingP ullServlet

com.adobe.cq.social.SocialException: Could not get root path for livefyre service configurations.

        at com.adobe.social.integrations.livefyre.config.impl.LivefyreConfigProviderImpl.getAllConfi gs(LivefyreConfigProviderImpl.java:225) [com.adobe.cq.social.cq-social-livefyre:1.2.3]

        at com.adobe.social.integrations.livefyre.user.pingforpull.impl.PingPullServlet.onEvent(Ping PullServlet.java:283) [com.adobe.cq.social.cq-social-livefyre:1.2.3]

        at org.apache.jackrabbit.commons.observation.ListenerTracker$1.onEvent(ListenerTracker.java: 190) [org.apache.jackrabbit.jackrabbit-jcr-commons:2.16.3]

        at org.apache.jackrabbit.oak.jcr.observation.ChangeProcessor.contentChanged(ChangeProcessor. java:508) [org.apache.jackrabbit.oak-jcr:1.8.9]

        at org.apache.jackrabbit.oak.plugins.observation.FilteringDispatcher.contentChanged(Filterin gDispatcher.java:53) [org.apache.jackrabbit.oak-core:1.8.9]

        at org.apache.jackrabbit.oak.spi.commit.BackgroundObserver$1$1.call(BackgroundObserver.java: 128) [org.apache.jackrabbit.oak-store-spi:1.8.9]

        at org.apache.jackrabbit.oak.spi.commit.BackgroundObserver$1$1.call(BackgroundObserver.java: 122) [org.apache.jackrabbit.oak-store-spi:1.8.9]

        at java.util.concurrent.FutureTask.run(FutureTask.java:266)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

        at java.lang.Thread.run(Thread.java:748)

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by vish.dhaliwal

Could you please provide your AEM version?

Alos, check this post - Upgrading from AEM6.0 to AEM6.3

3 replies

Adobe Employee
August 30, 2019

Check the "How To Remove a Publisher" section at [1] and make sure all the configurations are disabled.

Also, try removing nodes under "/var/sling/distribution/packages "

[1] User Synchronization

divyav15815834
Level 2
September 2, 2019

"Apache Sling Distribution Agent - Sync Agents Factory" just has the default configurations, there are no publish instances added to this configuration and we do not see any nodes under "/var/sling/distribution/packages ".

vish.dhaliwalAdobe EmployeeAccepted solution
Adobe Employee
September 3, 2019

Could you please provide your AEM version?

Alos, check this post - Upgrading from AEM6.0 to AEM6.3