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Adobe Employee
ShashankSa3Adobe Employee
Adobe Employee
June 1, 2026
Question

Content Copy between two different AEM Cloud programs

  • June 1, 2026
  • 5 replies
  • 122 views

We are looking to copy content between two environments across different AEM as a Cloud Service programs, such as from Environment A in Program A to Environment B in Program B.

We explored the Content Copy feature and can see the “Destination Program” option. However, after selecting the destination program, we are still able to see only the source program environments.

Is cross-program content copy currently supported? If yes, are there any prerequisites or additional configurations required for destination environments to appear?

5 replies

Saravanan_Dharmaraj
Community Advisor
Saravanan_DharmarajCommunity Advisor
Community Advisor
June 1, 2026

Hi ​@ShashankSa3 , currently “Cross-program and cross-region content copy is not possible” , please check out the below link

https://experienceleague.adobe.com/en/docs/experience-manager-cloud-manager/content/using/content-copy

S
Adobe Employee
ShashankSa3Adobe EmployeeAuthor
Adobe Employee
June 2, 2026

We referred to the below documentation where it explicitly mentions:

“By default, Cross-Program content copy is disabled. However, upon customer request, it can be enabled, which makes an additional Destination Program input field available.”

https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/implementing/developer-tools/content-copy

Also found this Experience League discussion related to the same topic:

https://experienceleaguecommunities.adobe.com/adobe-experience-manager-sites-8/cross-program-content-copy-in-aem-as-a-cloud-service-13174

Since we are able to see the “Destination Program” option in the UI, we wanted to understand whether the feature is currently supported only for limited scenarios or still generally unsupported.

    chaudharynick
    chaudharynick
    Level 4
    June 2, 2026

    Hi ​@ShashankSa3 

    Please check for the following

    1. if you have a deployment manager role in both programs
    2. if the destination program is enabled by adobe or not(by default its not enabled)
    3. if there are any running pipeline for the particular program/environment 
    4. if you are targeting a lower environment from the higher environment(prod → stage)
    S
    Adobe Employee
    ShashankSa3Adobe EmployeeAuthor
    Adobe Employee
    June 2, 2026

    We have already raised a support ticket with Adobe to enable cross-program content copy for the destination program. Any idea if this is expected to work for Prod environments as well, or only for lower environments?

    A
    akhil_merupula
    Level 4
    June 2, 2026

    Hi ​@ShashankSa3, this behavior can be a bit confusing.

    While the UI may show the “Destination Program” option, in practice cross-program content copy is not generally enabled by default, even in AEM as a Cloud Service. It typically requires explicit enablement by Adobe via a support request, along with the right permissions (e.g., Deployment Manager role) in both programs.

    If you’re not seeing source environments after selection, it usually indicates:

    • Cross-program copy is not enabled for your org, or
    • Required access/roles are missing across both programs
       

    Recommended approach:

    • Confirm with Adobe Support whether cross-program content copy is enabled for your account
    • Validate roles/permissions in both source and destination programs

    Otherwise, fallback options like package-based migration or pipeline-based content deployment are still more commonly used across programs.

    S
    Adobe Employee
    ShashankSa3Adobe EmployeeAuthor
    Adobe Employee
    June 2, 2026

    We have already raised a ticket with Adobe to enable/confirm cross-program content copy and are checking the required access across both programs.

    Also, the data size is around 600 GB, so package-based migration may not really work for this use case. That’s why we are exploring backend/content copy options.

      G
      Adobe Employee
      goelsAdobe Employee
      Adobe Employee
      June 4, 2026

      Hi ​@ShashankSa3 ,

      Yes, cross-program content copy is supported. However, it needs to be enabled from the Backend.

       

      Regards,

      Shubham Goel

      S
      Adobe Employee
      ShashankSa3Adobe EmployeeAuthor
      Adobe Employee
      June 4, 2026

      PROD to PROD cross-program content copy is not supported

      avesh_narang
      avesh_narang
      Level 4
      June 4, 2026

      Currently, cross-program content copy is not supported in AEM as a Cloud Service.

      The Content Copy tool only works within the same Cloud Manager program, meaning both the source and destination environments must belong to the same program ID.

      The Content Copy Tool | Adobe Experience Manager

       Additionally, known limitations include that cross-program (and cross-region) content copy is not possible.

      If you need to move content across programs, consider:

      1. Content Transfer Tool (CTT)

        • Best for large-scale migrations between environments/programs
        • Supports extracting content and ingesting into another AEMaaCS environment

      2. Package Manager / Vault (for smaller sets)

      Thanks 

        S
        Adobe Employee
        ShashankSa3Adobe EmployeeAuthor
        Adobe Employee
        June 4, 2026

        As per the information we received from Adobe Support, cross-program content copy was enabled and working in our case for lower environments. However, Production-to-Production cross-program content copy is not supported, which is the limitation affecting our use case.

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