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M
maheshwar_panshikar
Level 2
September 14, 2024
Solved

Certification Exam Didn't started.

  • September 14, 2024
  • 2 replies
  • 983 views

I have scheduled exam for Adobe Experience Manager Professional sites developer certification exam, I also joined before 15 mins of scheduled time & exam proctoring window started, It downloaded an app & asked to join session on GoTo meetings app. But it kept saying "waiting for join". I waited for 15 mins after the exam also. But no one joined to start the session. I contacted to examity chat support. They started new meeting but there also no one joined & now exam is showing incomplete. They asked to reschedule the exam without taking exam. Please need help in this situation. I also mailed to certif@adobe.com & waiting for their response. Please guide to get refund or atleast reschedule exam without fee for next.

 

I won't be able to pay $95 again for certification. I request community & adobe employees to please provide some solution

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Best answer by maheshwar_panshikar

Update : I got voucher from Adobe for scheduling exam at no cost. Thanks for support from everyone. @nitesh_kumar-1  Thank you very much.

2 replies

nitesh_kumar-1
Adobe Employee
nitesh_kumar-1Adobe Employee
Adobe Employee
September 15, 2024

Hi @maheshwar_panshikar ,

 

While waiting for a response from Adobe, also contact Examity to explain the situation. If the issue was technical, you should be able to reschedule the exam at no additional cost.

    M
    maheshwar_panshikarAuthor
    Level 2
    September 16, 2024

    Thank you @nitesh_kumar-1, Surely I will do that.

      M
      maheshwar_panshikarAuthorAccepted solution
      Level 2
      September 17, 2024

      Update : I got voucher from Adobe for scheduling exam at no cost. Thanks for support from everyone. @nitesh_kumar-1  Thank you very much.

        A
        adityasi10
        September 23, 2024

        i also faced same issue today, it will very helpful if you will assist what i need to do for rescheduling exam at no cost.
        current status : "Pending at Auditor" on examity

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