Card images not displaying correctly on iOS devices | Community
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well_dunn
well_dunn
Level 2
September 21, 2018
Solved

Card images not displaying correctly on iOS devices

  • September 21, 2018
  • 13 replies
  • 14795 views

Recently card images seem to load at their proper size and then increase in size getting cropped within the card. It's happening in the two apps I work on, and in the AEM preflight app. I have see in happen in iOS 12 and 11 on an iPhone 5, 6+, and iPads. Did something change? or is this a bug?
Quitting and restarting the apps or devices didn't solve the problem. I've attached screen shots of when I open one of the apps, and a few moments later what happens to the card images when they enlarge within their frame.

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Best answer by Mobile_Support

Hi there,

We actually caught this one quite recently in our in-house testing and have a pending-release fix that we hope to get out in the next few weeks. Stay tuned and monitor: Bug fix release notes for Adobe Experience Manager Mobile

thanks,

Darren

13 replies

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Darren_Melanson
Adobe Employee
Darren_MelansonAdobe Employee
Adobe Employee
January 17, 2019

Hi Alex,

Odd... we haven't seen this issue since it was fixed.

To best help you, can you ping cresupp@adobe.com with all the relevant details so we can help you out?

thanks,

Darren

A
a_lex_
Level 3
January 17, 2019

Will do, thanks for the quick response.

AndrewTop
Adobe Employee
AndrewTopAdobe Employee
Adobe Employee
January 17, 2019

Hi Alex,

It might be obvious, but can you make sure you used the latest App Builder?  Some people used older ones and had problems with the results.  I believe support will ask which version you used.

--

Andrew

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