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admin891
August 15, 2020
Solved

cancelling

  • August 15, 2020
  • 7 replies
  • 2094 views

How do I cancel my subscription without getting a massive fine of $217.  our business is now closing due to Covid and I need to cancel everything, I have been with Adobe for 1 month but now have to pay a massive fine just to cancel.  How do I overcome this, this is stressing me out sooo much .  Help

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Best answer by admin891

thank you, it is all sorted now, contacted them thru facebook and all done.  Thanks

7 replies

SundeepKatepally
Community Advisor
SundeepKatepallyCommunity Advisor
Community Advisor
August 17, 2020

Can you give some more details ?

Subscription related to Adobe products ?

    A
    admin891Author
    August 17, 2020

    It is for Stock.adobe. just the photo part.  I dont really understand the entire thing, and just signed up for stock photos.

    Nikhil-Kumar
    Community Advisor
    Nikhil-KumarCommunity Advisor
    Community Advisor
    August 17, 2020

    @admin891,

    Try reaching out to someone from Adobe @kautuk_sahni  or @jagpreet_singh_ for more inputs if it's related to subscription of any adobe products.

      VeenaVikraman
      Community Advisor
      VeenaVikramanCommunity Advisor
      Community Advisor
      August 17, 2020

      @admin891  sorry to hear that . Please reach out to the support. Which product are we talking here ?

      VeenaVikraman
      Community Advisor
      VeenaVikramanCommunity Advisor
      Community Advisor
      August 17, 2020

      @kautuk_sahni  Could you please help here ? He needs some help with stoke photos subscription and if you know to whom he should reach out ?

        A
        admin891AuthorAccepted solution
        August 17, 2020

        thank you, it is all sorted now, contacted them thru facebook and all done.  Thanks

        kautuk_sahni
        Community Manager
        kautuk_sahniCommunity Manager
        Community Manager
        August 18, 2020

        @admin891 , Request you to please post this concern at https://community.adobe.com/t5/stock/bd-p/stock?page=1&sort=latest_replies&filter=all.

        The Adobe Stock Community has relevant stakeholders to assist you with speed.

         

        -Kautuk 

        Kautuk Sahni
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