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Drogan1
June 26, 2020
Solved

Can't Edit Homepage Carousel Content

Hi All,

I'm unable to edit the homepage carousel content, it's locked and not giving the option to configure it. Can someone please guide how to re-enable it?

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Vaibhavi_J
Vaibhavi_JAccepted solution
Level 7
June 26, 2020

Hi @drogan1 

Please check the below document which shows the clear steps on how to unlock the page(locking will prevent you from editing the content on page). Also it details about how to cancel the inheritence  incase if your component is inherited if you are unable to edit. 

https://helpx.adobe.com/in/experience-manager/6-2/sites/authoring/using/editing-content.html

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3 replies

Varun_Shakya
Community Advisor
Varun_ShakyaCommunity Advisor
Community Advisor
June 26, 2020

This might be a case where component is locked at template level so u need to configure at template level only go to template editor and configure it..

 

On the other hand if inheritance is involved try cancelling the inheritance then you can configure it.

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    Vaibhavi_J
    Vaibhavi_JAccepted solution
    Level 7
    June 26, 2020

    Hi @drogan1 

    Please check the below document which shows the clear steps on how to unlock the page(locking will prevent you from editing the content on page). Also it details about how to cancel the inheritence  incase if your component is inherited if you are unable to edit. 

    https://helpx.adobe.com/in/experience-manager/6-2/sites/authoring/using/editing-content.html

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      vanegi
      Adobe Employee
      vanegiAdobe Employee
      Adobe Employee
      June 26, 2020

      Please check [0] to break the lock of the page. 

       

      The "admin" account can unlock any page by opening the page and clicking on "Unlock Page" from the page properties drop down

      NOTE: The original user holding the lock does have permission to unlock the page. However, other users, even if a member of the administrators group, DO NOT have the right to unlock pages that have been locked. Only the "admin" account has this right.

       

      [0]: https://helpx.adobe.com/in/experience-manager/kb/UnlockALockedPage.html

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