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Anonymous

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can't convert entire excel into pdf

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I have checked the "convert entire excel " option in AEM, but the converted pdf contains only one sheet. How can I do ?

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Accepted solution

I have resolve this problem. We set wrong option on creo view adapter that convert office file by office not by AME. And the AME 6.3 should run on Windows 2012

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Anonymous

Hi Is_rbls,

Hi have the ptc account and can download the guide. but it seems helpless.

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ls_rbls

Level 2

I am running out of suggestions... I am geussing to post the same question in the PTC online support forum:

PTC eSupport Help Discussions - PTC Community

Or create a customer PTC account to get access to the missing convertor tools and troublshooting guides.

I am inclined to believe, that if you cannot change the convertor tools and is locking you only to support AME, you might need to get a Customer Account type (paid for).

In some of the guidelines quoted earlier in this thread I read that Lite and Express are limited in some aspects of the MS Office conversion to PDF tools that you need. (but I might be wrong), it could always be something else)

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Anonymous

thank you very much, I will open a call to ptc support.

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ls_rbls

Level 2

Yes, you're welcome. Good luck!

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Anonymous

Accepted solution

I have resolve this problem. We set wrong option on creo view adapter that convert office file by office not by AME. And the AME 6.3 should run on Windows 2012

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ls_rbls

Level 2

That is great! I am glad to read that and thank you for sharing that feedback

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ls_rbls

Level 2

Dont forget to mark your last reply as correct answer

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