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Level 3
Dec 29, 2016 2:09 AM UTC
Solved

Can't change Use Preference Language

Hi everyone,

I can't change my language preference,it always show an error"org.apache.sling.api.SlingException: Exception during response processing"

Does anyone know what should I do first? Thank you.


 

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Runal_Trivedi
Runal_TrivediAccepted solution
Level 6
Jan 4, 2017 2:25 PM UTC

han ting wrote...

Hi Runal,
 

Thank you for reply!
How could I find the path of the screenshot snap? (Actually, I'm a new AEM user)

 

Thank you.

 

 

Its actually from useradmin console.

You can access the useradmin console here - http://localhost:4502/useradmin

Search for your user as shown in snap below, check the path property on your right and you should see where your user is created.

- Runal

14 replies

Runal_Trivedi
Level 6
Dec 30, 2016 7:35 PM UTC

which version of AEM are you using?

Also try once by putting your user into administrator or content-authors group if you are not part of any of it and see if it works.

-- Runal

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kautuk_sahni
Level 9
Jan 2, 2017 8:15 AM UTC

Hi 

Please check the rights to the user. 

Also refer to this forum post:- http://help-forums.adobe.com/content/adobeforums/en/experience-manager-forum/adobe-experience-manager.topic.54.html/forum__cbvh-hi_i_am_getting.html

Try to do it with Admin user or as mentioned by Runal try putting your user to administrator group.

If problem still persist, please share the error.log.

~kautuk

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Kautuk Sahni
han_tingAuthor
Level 3
Jan 3, 2017 6:39 AM UTC

Dear all,

Thank you for reply.

Actually I'm just using training environment before, I also got Sandbox environment today, it's ok to change language preference.

So it means only administrator group could change language preference? Or  should I setting the language preference permission group?

Thank you.

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Runal_Trivedi
Level 6
Jan 4, 2017 3:59 AM UTC

Ideally a user is allowed to change the language preference for his or her own. User need not belong to admin group for that.

The bare minimum permission that user needs on author is readonly access to subtrees of libs, apps, content and etc (this is needed so that at least pages render in readonly mode) and in addition the user needs complete Read, Write and Delete access on his/her profile node. See the snap below:

If you meet above conditions, then you should be able to view pages in readonly mode and also edit the language preference.

May be in your training environment, the permissions or something else was messed up and thus it was not allowing you to change the preferred language.

- Runal

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han_tingAuthor
Level 3
Jan 4, 2017 7:02 AM UTC

Hi Runal,
 

Thank you for reply!
How could I find the path of the screenshot snap? (Actually, I'm a new AEM user)

 

Thank you.

Translate
kautuk_sahni
Level 9
Jan 4, 2017 8:47 AM UTC

Do you mean where to change user rights? If so, go to http://localhost:4502/useradmin

See this documentation :- https://docs.adobe.com/docs/en/aem/6-2/administer/security/security.html#Accessing User Administration with the Security Console

~kautuk

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Kautuk Sahni
Runal_Trivedi
Runal_TrivediAccepted solution
Level 6
Jan 4, 2017 2:25 PM UTC

han ting wrote...

Hi Runal,
 

Thank you for reply!
How could I find the path of the screenshot snap? (Actually, I'm a new AEM user)

 

Thank you.

 

 

Its actually from useradmin console.

You can access the useradmin console here - http://localhost:4502/useradmin

Search for your user as shown in snap below, check the path property on your right and you should see where your user is created.

- Runal

Translate
han_tingAuthor
Level 3
Jan 5, 2017 4:07 AM UTC

Dear kautuk& Runal,

 

OK, I got it.

Thank you for your great help!!

 

Han Ting

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han_tingAuthor
Level 3
Jan 5, 2017 7:25 AM UTC

Hi,


Sorry for ask again.

After editing the user preference and permissions, I couldn't find the save button.

Also I can't add user to any group.

 

Thank you.

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kautuk_sahni
Level 9
Jan 5, 2017 7:51 AM UTC

Hi 

Please have a look at this screen-cast :- https://kautuksahni.tinytake.com/sf/MTI0MTg3MV80NzA2MTU2

Here you will see the save button.

~kautuk

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Kautuk Sahni