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ls109
September 1, 2023
Répondu

Can't access jpg files uploaded to website

New to AEM. Uploaded some jpegs to my website and activated. I opened the jpg in AEM and copied the url. The url doesn't display the picture in the browser. I know this is simple but I just don't know what I'm doing wrong. Thanks in advance for your help!

 

 

UPDATE - I figured it out. The url should be: 

 https://www.sdvote.com/content/dam/rov/en/images/BDB/618.jpg

Ce sujet a été fermé aux réponses.
Meilleure réponse par aanchal-sikka

Hello @ls109 

 

Please avoid using Classic UI, it was deprecated. Use Coral UI instead.

This video might give you a better idea of Coral UI https://experienceleague.adobe.com/docs/experience-manager-learn/assets/sharing/publish.html?lang=en

 

1. Please try accessing image in author first 

- Remove /damadmin# from author URL. The image should render

2. Next, publish the image. Check for the status, if replication/publishing was successful. A developer in the team can walk you through it.

3. Switch the hostname in image URL from author to publish. It should be publish instance's host/IP.

- We are avoiding domain at this point. This assures no dispatcher rewrites/filters are blocking the request.

 

Best would be to take help of a developer in your team, to get information about replication agents, publish IP etc. It would be easy to debug later, after understanding the entire flow once

3 commentaires

Manu_Mathew_
Community Advisor
Manu_Mathew_Community Advisor
Community Advisor
September 1, 2023

@ls109 You could just remove the "damadmin#" from the URL and try.

    L
    ls109Auteur
    September 1, 2023

    Thanks for suggestion, I have tried that and it doesn't work.

     

      sherinregi-1
      Community Advisor
      sherinregi-1Community Advisor
      Community Advisor
      September 1, 2023

      Hi @ls109 

      Adding to @manu_mathew_  you can also check whether

      you are getting 404 page while accessing the URL. Also please confirm the activation was successful and image is available on direct publisher.

        M
        Mahesh_Gunaje
        Level 7
        September 1, 2023

        Hi @ls109 

        As informed by @sherinregi-1 try to access the prod publish url. Even, if you have access to IP based URL of prod publish environment, try to use that URL. Whether dispatcher config allows all the image extension? i mean jpeg, jpg, png ?

          aanchal-sikka
          Community Advisor
          aanchal-sikkaCommunity AdvisorRéponse
          Community Advisor
          September 1, 2023

          Hello @ls109 

           

          Please avoid using Classic UI, it was deprecated. Use Coral UI instead.

          This video might give you a better idea of Coral UI https://experienceleague.adobe.com/docs/experience-manager-learn/assets/sharing/publish.html?lang=en

           

          1. Please try accessing image in author first 

          - Remove /damadmin# from author URL. The image should render

          2. Next, publish the image. Check for the status, if replication/publishing was successful. A developer in the team can walk you through it.

          3. Switch the hostname in image URL from author to publish. It should be publish instance's host/IP.

          - We are avoiding domain at this point. This assures no dispatcher rewrites/filters are blocking the request.

           

          Best would be to take help of a developer in your team, to get information about replication agents, publish IP etc. It would be easy to debug later, after understanding the entire flow once

          Aanchal Sikka
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