Brightcove not working after upgrade to 6.0.3 n AEM 6.5.17 | Community
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stiegjo22
stiegjo22
Level 4
July 11, 2023
Solved

Brightcove not working after upgrade to 6.0.3 n AEM 6.5.17

  • July 11, 2023
  • 1 reply
  • 506 views

I'm trying to set up Brightcove Connector 6.0.3 with AEM 6.5.17 but Brightcove admin page is not loading. (please see sceenshot)

 

I've verified that brightcove bundle is active and the correct account id, client id and client secret have been entered in config manager. I see the following in the Brightcove log:

2023-07-10 16:27:50.351 DEBUG [com.coresecure.brightcove.wrapper.sling.ConfigurationGrabberImpl] getAvailableServices() all: [207397170001]
2023-07-10 16:27:50.351 DEBUG [com.coresecure.brightcove.wrapper.sling.ConfigurationGrabberImpl] getAvailableServices() all: [207397170001]

 

 

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Best answer by stiegjo22

In the configurations i added base-author group as the allowed group. Once you add the logged in user to the allowed user group, the brightcove console will work.

1 reply

stiegjo22
stiegjo22AuthorAccepted solution
Level 4
July 11, 2023

In the configurations i added base-author group as the allowed group. Once you add the logged in user to the allowed user group, the brightcove console will work.

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