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Anonymous
November 30, 2015
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AuthenticationSupport service missing. Cannot authenticate request

  • November 30, 2015
  • 11 replies
  • 21340 views

Hi,

I had setup my local instance to interact with AWS S3 using this tutorial. http://cq-ops.tumblr.com/post/88962236474/how-to-configure-aem6-datastore-for-amazon-s3 and https://docs.adobe.com/docs/en/aem/6-1/deploy/platform/data-store-config.html.

However, when i start the instance i see the exception 

30.11.2015 17:22:49.720 *ERROR* [qtp2026726933-60] org.apache.sling.engine.impl.SlingHttpContext handleSecurity: Possible reason is missing Repository service. Check AuthenticationSupport dependencies.
30.11.2015 17:22:53.491 *ERROR* [qtp2026726933-61] org.apache.sling.engine.impl.SlingHttpContext handleSecurity: AuthenticationSupport service missing. Cannot authenticate request.
30.11.2015 17:22:53.492 *ERROR* [qtp2026726933-61] org.apache.sling.engine.impl.SlingHttpContext handleSecurity: Possible reason is missing Repository service. Check AuthenticationSupport dependenci

The S3 logs are coming up as 

 

[senuser@marshall-assets-biztech01-assets-i-19c7a9c6 logs]$ cat error.log | grep 's3'
30.11.2015 17:16:00.074 *INFO* [OsgiInstallerImpl] crx-ext-s3 BundleEvent INSTALLED
30.11.2015 17:16:00.074 *INFO* [OsgiInstallerImpl] org.apache.sling.audit.osgi.installer Installed bundle crx-ext-s3 [248] from resource TaskResource(url=fileinstallad09f60708c0fb5aee04cdf46857bff9:/app/crx-quickstart/install/15/crx-ext-s3-1.0.44.jar, entity=bundle:crx-ext-s3, state=INSTALL, attributes=[org.apache.sling.installer.api.tasks.ResourceTransformer=:36:42:11:, Bundle-SymbolicName=crx-ext-s3, Bundle-Version=1.0.44], digest=1436426738000)
30.11.2015 17:16:00.075 *INFO* [OsgiInstallerImpl] org.apache.sling.audit.osgi.installer Set start level for bundle crx-ext-s3 [248] to 15
30.11.2015 17:16:00.094 *INFO* [OsgiInstallerImpl] org.apache.sling.audit.osgi.installer Started bundle crx-ext-s3 [248]
30.11.2015 17:16:17.130 *INFO* [FelixStartLevel] crx-ext-s3 BundleEvent RESOLVED
30.11.2015 17:16:17.897 *INFO* [FelixStartLevel] crx-ext-s3 BundleEvent STARTING
30.11.2015 17:16:17.901 *INFO* [FelixStartLevel] crx-ext-s3 BundleEvent STARTED

 

The Day CQ upgragde bundle is coming up as a fragment inside system bundles. Anything that i can be doing wrong?

I have not changed any repository.xml file settings i.e. no but only the s3 config that is residing within the install directory of crx-quickstart.

<DataStore class="com.day.crx.cloud.s3.ds.S3DataStore">
    <param name="config" value="$\{rep.home\}/aws.properties"/>
    <param name="secret" value="123456789"/>
</DataStore>

Will appreciate any response.

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Best answer by kautuk_sahni

Hi 

Some Quick pointers:-

1. Make sure all bundles are installed and running?Start any bundles that do not have the “ACTIVE” status and this should resolve the issue.  Verify the same from http://dev.day.com/content/dam/day/onlinetool/COI.html

2. Check all your XML config files for CQ, especially if you remember editing one, "Content is not allowed in prolog" is a common error when the XML is malformed, or you have whitespace before the opening element of an XML file.

Link:- http://help-forums.adobe.com/content/adobeforums/en/experience-manager-forum/adobe-experience-manager.topic.html/forum__ebqm-hi_folks_imrun.html

Link:- http://blogs.adobe.com/dmcmahon/2012/06/18/cq-5-5-update-1-service-unavailable-authenticationsupport-service-missing-cannot-authenticate-request/

Link:- https://edivad.wordpress.com/2013/04/02/aemcq5-authenticationsupport-service-missing/

I hope this would help you.

 

Thanks and Regards

Kautuk Sahni

11 replies

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S
sivas61374651
Level 3
September 1, 2018

Hi Samthadhani,

Even I'm struck up with the same issue.

*ERROR* [qtp398821604-63] org.apache.sling.engine.impl.SlingHttpContext handleSecurity: AuthenticationSupport service missing. Cannot authenticate request.

*ERROR* [qtp398821604-63] org.apache.sling.engine.impl.SlingHttpContext handleSecurity: Possible reason is missing Repository service. Check AuthenticationSupport dependencies.

Can you tell me the exact fix which you did to make it work? is it because of datastore folder is not created in repository? Appreciate your help. kautuksahni​ samthadhani​

Thanks,

Vijay

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