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A
angelafanhe
Level 2
April 13, 2023

Asset folder of Adobe AEM is blank

  • April 13, 2023
  • 3 replies
  • 1688 views

Hi guys,   My asset folder becomes blank  I tried to sort all images in asset folder by 'Modify'. However, my asset folder become blank after returning an error pop out window.  The asset folder is not real blank, just the page is blank when I try to enter the asset folder.

 

Could anyone help me with this?  Thank you.

 

 

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3 replies

SivakumarKanoori
Community Advisor
SivakumarKanooriCommunity Advisor
Community Advisor
April 14, 2023

@angelafanhe : Before clicking on sort by modifed option , open your browser console and check network tab.

you can see the below hit 

 

http://localhost:4502/mnt/overlay/dam/gui/content/assets/jcr:content/views/card.0.100.20.html/content/dam/wknd-shared/en/activities/climbing?sortName=modified&sortDir=asc&_=1681438991185

 payload will be 

sortName:modified
 
then check whether it is successful or not. you can see below output. if there is output. 

 

So check this network call, is it returning values...

Thanks,Siva
    A
    angelafanheAuthor
    Level 2
    April 14, 2023

    Hi @sivakumarkanoori ,  Thank you so much for helping me.  I tried to sort the images by "Modified".  The action didn't complete at all but there was the error Pop up window appeared.  Then the page turned blank.  Even I reentered asset folder again. My asset folder is still blank. Below are the screen shots for "payload" and "Preview" tabs.  Thank you.

     

     

     

     

     

      SivakumarKanoori
      Community Advisor
      SivakumarKanooriCommunity Advisor
      Community Advisor
      April 14, 2023

      @angelafanhe : Can you attach the Error pop up which you are receiving.?

      Thanks,Siva
        R
        raushan123
        Level 4
        April 14, 2023

        could you please try to change the view right side(after create button  ), just change the view and check that are you able to see assets

          A
          angelafanheAuthor
          Level 2
          April 16, 2023

          Thank you. I did so. It keeps same.

            P
            purnatummalapalli
            Level 2
            April 16, 2023

            Could you check the error.log in http://localhost:4502/system/console/slinglog if there are any errors while accessing this page?

              A
              angelafanheAuthor
              Level 2
              April 16, 2023

              Thank you. I will check today. However, I think my access is fine as I could modify all the asset folders before. 

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