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Level 2
June 17, 2015
Solved

App Status Failure

  • June 17, 2015
  • 6 replies
  • 2662 views

I'm going step-by-step through the Adobe DPS Quick Start Guide and have had success up to the Building an App section. I entered all the information needed and clicked submit. After waiting a few seconds, it says "Failure" under status, rather than giving me the option to download an unsigned app. No idea what I'm doing wrong. I used the Bundle ID I had just created in Apple Developer.

Please help. TIA

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Best answer by Neil_Enns_-_Ado

Hi Larissa,

This is a known issue some people will hit with the beta. It's taking longer than it should to create the analytics report suite after you create your project, and if you build the app right after making the project it will fail because it can't get the analytics info. It likely worked the second time around because enough time had passed for the report suite to get created.

Neil

6 replies

Level 2
June 17, 2015

Whew! So I ended up logging out of DPS and logging back in, re-submitted and it worked. I guess it's one of those Beta glitches.

Neil_Enns_-_Ado
Adobe Employee
Neil_Enns_-_AdoAdobe EmployeeAccepted solution
Adobe Employee
June 17, 2015

Hi Larissa,

This is a known issue some people will hit with the beta. It's taking longer than it should to create the analytics report suite after you create your project, and if you build the app right after making the project it will fail because it can't get the analytics info. It likely worked the second time around because enough time had passed for the report suite to get created.

Neil

Adobe Employee
June 17, 2015

Yes, you might see a few intermittent problems—especially for the first few days of beta. Glad you worked through the issue. Sometimes refreshing the browser page works as well.

June 17, 2015

I tried 3 times, and eventually worked. Thanks for the clarification!

T__Clemente
June 18, 2015

I had to publish at least one Article as content before the App would compile successfully. However it may just be a coincidence considering the information provided here, regarding the analytic suite.

Adobe Employee
June 18, 2015

Yes, that's probably a coincidence. This delay caused by the analytics report suite issue should be resolved soon.