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Florent1008
Level 2
Aug 31, 2015 9:52 AM UTC
Solved

Analytic Essential for App account credentials missing

Hi,

I asked a while ago for an Analytic essential account through DPS2015 dashboard.

Few days later I received an email from support (in german!) telling me my request was close but no company/username/password was in it.

Now the button for the same demand is disable in DPS2015 dashboard.

Could you please tell me how to access to my analytic credentials ?

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mattlaunAccepted solution
Adobe Employee
Aug 31, 2015 3:51 PM UTC

Florent,
Check your personal messages in this forum for details about the access I've granted.

Sincerely,
Matthew

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3 replies

Adobe Employee
mattlaunAdobe EmployeeAccepted solution
Adobe Employee
Aug 31, 2015 3:51 PM UTC

Florent,
Check your personal messages in this forum for details about the access I've granted.

Sincerely,
Matthew

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mediacross
Sep 2, 2015 7:31 AM UTC

Hi Matthew,

same thing happened to us, request credential and got and answer with case closed but without company name.

Numero richiesta:0186909754

Descrizione del caso:Omni Company Name Request

Inviando questa risposta, riteniamo che il problema in questione sia stato risolto; pertanto, la pratica corrispondente al numero richiesta 0186909754 è stata chiusa. Se la richiesta di supporto non è stata completata in modo soddisfacente o qualora fosse necessario contattarci nuovamente in merito a questo problema, indicare il numero della richiesta. Per riaprire la pratica, si avrà a disposizione un massimo di 14 giorni dopo la sua chiusura.

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Tof_Jossic
Adobe Employee
Tof_JossicAdobe Employee
Adobe Employee
Sep 2, 2015 8:58 AM UTC

Hi there,

I just sent you a private message about this.

Thanks,

CHristophe

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