AEM6.5 local aem is throwing error AuthenticationSupport service missing

Question

Hi,

I have done with local set up using the below packages

aem-service-pkg-6.5.5.zip

com.adobe.fmdita-6.5-3.6.5.35.zip

com.adobe.fmdita-6.5-sp-3.6.6.41.zip

asset-share-commons.ui.apps-1.9.4.zip

and do some code changes using git repository and may shut down my system 3 times or 4 times then start my local set up does not log in and gives the following error .

For the url http://localhost:4502/

http://localhost:4502/crx/de/index.jsp

How to resolve it

I tried using below, but does not solve the problem

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/while-starting-up-aem-instance-getting-503-error/m-p/257912

Please provide inputs

Thanks

SaiAnil · Accepted Answer

Hi @srinivas_chann1

We have also faced the similar issue after installing the XML data addon in author instance. Author instance took more time than usual for the first time after installing this. Also please verify the technical requirements to install xml data on.

Technical requirements
Before installing XML Documentation for Adobe Experience Manager, ensure your system meets the
following technical requirements:
Adobe Experience Manager
• Version 6.5 Service Pack 8 and 7
• Version 6.4 Service Pack 8 and 7
• Version 6.3 Service Pack 3

Please refer to the below link if it helps

https://helpx.adobe.com/content/dam/help/en/xml-documentation-solution/3-8-6/XML-Documentation-for-Adobe-Experience-Manager_Installation-Configuration-Guide_EN.pdf

Also please provide error log if still the issue exists. All the bundles are up and running?

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