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February 11, 2016

AEM Sidekick is stuck loading

  • February 11, 2016
  • 2 replies
  • 1186 views

Hi, the sidekick in my environment does not load. It's not that it's just empty, but it shows the loading circle and doesn't load any of the mode buttons or anything. Can anyone advise on how to fix this?

 

I believe this is an issue with the sidekick.js file. Is there a way to replace it with a factory default copy of sidekick.js?

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2 replies

kautuk_sahni
Community Manager
Community Manager
February 12, 2016

Hi 

Please check the error in the browser and AEM's error logs to further debug this issue.

Thanks and Regards

Kautuk Sahni

Kautuk Sahni
Level 3
February 15, 2016

Have you overridden your sidekick.js in your application?if yes then remove that and check if the side kick loads fine,if it loads fine then there is something wrong with your customized sidekick.js. 

if you have not overriden check the error logs/console of the browser. Clear your browser cache and refresh the page and also check if this happens only in some pages or through out your application.