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PRAPRA
July 19, 2023
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AEM Renewal exam cancelled due to disturbance

  • July 19, 2023
  • 3 replies
  • 722 views

My renewal AEM certification test was scheduled today but due to disturbance from a family member it got cancelled.  Should I book the exam by paying the entire fees? My previous cert is valid till 2023 Oct. Has anyone faced this before? 

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Best answer by shuaib27811

Sorry for the inconvenience. However, all renewals are now free and unproctered. If it's not a renewal exam, you may reach out to certif@adobe.com for next steps. For accessing renewal exams, please visit the page here - https://experienceleague.adobe.com/docs/certification/program/renew.html?lang=en

 

All the best!

3 replies

Nishant-Singh
Adobe Employee
Nishant-SinghAdobe Employee
Adobe Employee
July 19, 2023

Drop an email to certif@adobe.com for any query.

    EstebanBustamante
    Community Advisor and Adobe Champion
    EstebanBustamanteCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    July 19, 2023

    Usually, you can reschedule without cost within a min of 24hs, otherwise, you have to purchase a new exam, but you can explain your situation by sending an email to certif@adobe.com  to check if there is any special condition.

    Esteban Bustamante
      S
      Adobe Employee
      shuaib27811Adobe EmployeeAccepted solution
      Adobe Employee
      July 20, 2023

      Sorry for the inconvenience. However, all renewals are now free and unproctered. If it's not a renewal exam, you may reach out to certif@adobe.com for next steps. For accessing renewal exams, please visit the page here - https://experienceleague.adobe.com/docs/certification/program/renew.html?lang=en

       

      All the best!

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