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ketansing.pardeshi
Level 4
Apr 10, 2017 8:07 AM UTC
Solved

AEM integration with Adobe Campaign issues

Hi,

    I was trying to use AEM content in Adobe Campaing  Email Delivery,

    I have followed the steps mentioned in the following link : 

    https://docs.adobe.com/docs/en/aem/6-2/administer/integration/marketing-cloud/campaign/campaignonpremise.html

    Author and publish instance are up as mentioned in documentation. Still I don't see my AEM content listed in adobe campaign email delivery

    I have attached error screenshot with the mail.

    please have a look at it.

 

Thanks

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Feike_Visser1
Feike_Visser1Accepted solution
Adobe Employee
Apr 10, 2017 9:32 AM UTC

The aemserver user must be used to connect AEM with Campaign.

To connect Campaign with AEM use admin or campaign-remote.

To better debug this check on the logfiles in AEM what happens when you request the newsletters from Campaign.

View in thread

5 replies

Feike_Visser1
Adobe Employee
Feike_Visser1Adobe Employee
Adobe Employee
Apr 10, 2017 8:40 AM UTC

How did you configure your external account in Campaign?

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ketansing.pardeshiAuthor
Level 4
Apr 10, 2017 9:15 AM UTC

Hi Feike,

         I have installed AEM integration package.

         In Adobe Campaign External Accounts. I have configured AEM instance as follows :

         Server : AEM_Server_IP:4502

         Account :  aemserver

         password : admin (which I set by going in to Administration - > Access Management - > Operators - > "aemserver" user).

         Also I tried  user "campaign-remote" (AEM -> Security-> Users) in Adobe Campaign AEM instance setup.

        But facing the same error for both users

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Feike_Visser1
Adobe Employee
Feike_Visser1Adobe EmployeeAccepted solution
Adobe Employee
Apr 10, 2017 9:32 AM UTC

The aemserver user must be used to connect AEM with Campaign.

To connect Campaign with AEM use admin or campaign-remote.

To better debug this check on the logfiles in AEM what happens when you request the newsletters from Campaign.

Translate
smacdonald2008
smacdonald2008
Level 10
Apr 10, 2017 2:18 PM UTC

Watch this Ask the AEM Community session on this subject: 

http://scottsdigitalcommunity.blogspot.ca/2016/11/ask-aem-community-expert-nov-session.html

Hope this helps.... 

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MC_Stuff
MC_Stuff
Level 10
Apr 11, 2017 3:41 AM UTC

Hi Ketan,

  Assuming fresh aem instance use aem user admin (admin/admin).  If you believe credentials are correct then make sure the url in campaign external account does not end with slash.   Still issue can you upload tcp dump?

Thanks,

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