AEM Dropbox connection configured, but throws error during health check and import | Community
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MshajiCommunity Advisor
Community Advisor
November 13, 2024
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AEM Dropbox connection configured, but throws error during health check and import

  • November 13, 2024
  • 2 replies
  • 570 views

Based on the documentation https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/assets/assets-vi...

I am trying to connect to dropbox, connection has been setup. I got the message that Connection has been established. However health check is failing and it is not importing any assets

Getting the following error 

*ERROR* [67.80.143.3 [1731468284183] GET /conf/global/settings/dam/import/AEM%20DAM%205.importCheck.json HTTP/1.1] com.adobe.cq.assetcompute.impl.bulkimport.dropbox.DropboxImportService Failure to get blob list 

org.apache.sling.commons.json.JSONException: A JSONObject text must begin with '{' at 1 [character 2 line 1]

at org.apache.sling.commons.json.JSONTokener.syntaxError(JSONTokener.java:587) [org.apache.sling.commons.json:2.0.28]

at org.apache.sling.commons.json.JSONObject.<init>(JSONObject.java:218) [org.apache.sling.commons.json:2.0.28]

at org.apache.sling.commons.json.JSONObject.<init>(JSONObject.java:448) [org.apache.sling.commons.json:2.0.28]

at com.adobe.cq.assetcompute.impl.bulkimport.dropbox.DropboxBlobService.getBlobList(DropboxBlobService.java:179) [com.adobe.cq.dam.cq-dam-processor-nui:1.1.848]

at com.adobe.cq.assetcompute.impl.bulkimport.dropbox.DropboxImportService.getPagedImportAssetsResult(DropboxImportService.java:110) [com.adobe.cq.dam.cq-dam-processor-nui:1.1.848]

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Best answer by PRATHYUSHA_VP

Hi @Mshaji 

 

From the error.log you posted it does looks like response is not returning valid JSON and it is expecting the valid JSON object format. Try to check the format is correct and response it is returning is valid or not !!!

 

Looks like it is addressed below -

 

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/aem-dropbox-import-in-aem-...

 

Hope this helps 

 

Thanks

2 replies

kautuk_sahni
Community Manager
kautuk_sahniCommunity Manager
Community Manager
November 19, 2024

@tethich @rohan_garg @prathyusha_vp @martin_ecx_io would you please take a moment to review this question? We would be grateful if you could share your suggestion on this question.

Kautuk Sahni
PRATHYUSHA_VP
Community Advisor
PRATHYUSHA_VPCommunity AdvisorAccepted solution
Community Advisor
November 20, 2024

Hi @Mshaji 

 

From the error.log you posted it does looks like response is not returning valid JSON and it is expecting the valid JSON object format. Try to check the format is correct and response it is returning is valid or not !!!

 

Looks like it is addressed below -

 

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/aem-dropbox-import-in-aem-...

 

Hope this helps 

 

Thanks

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