AEM dispatcher 6.5 farm files became empty | Community
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AMANATH_ULLAH
Community Advisor
AMANATH_ULLAHCommunity Advisor
Community Advisor
August 17, 2023
Solved

AEM dispatcher 6.5 farm files became empty

  • August 17, 2023
  • 3 replies
  • 1021 views

Hi,

 

We faced an issue in AEM 6.5 (AMS), where entire content in dispatcher farm files was blank automatically and farm files were empty. we had to restore them with help from Adobe team
Anyone has info on why this happens and what would be the root cause for this

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Best answer by EstebanBustamante

If this is AMS and you are sure that your code didn't introduce the blank file and you verified there wasn't any deployment around the dates where the issues arise, you can open a support ticket so AMS can help you to check on their end if something happened. 

3 replies

Nishant-Singh
Adobe Employee
Nishant-SinghAdobe Employee
Adobe Employee
August 17, 2023

It can't be automatically. someone did it mistakenly. someone might be using shell window to edit the farm file and by mistake deleted everything.

OR

your cloud manager deployment code is having blank farm file that is getting replaced while deploying the code.

 

    Rohan_Garg
    Community Advisor
    Rohan_GargCommunity Advisor
    Community Advisor
    August 17, 2023

    I would suggest to check the repo logs to see if the farm files under available folder were modified or removed.

    Alternatively, check for any script that might be running on the dispatcher module. We have a NodeJS script which generated vhost and farm files dynamically and has the necessary rm permissions.

    As @nishant-singh suggested this does not happen automatically so you might want to audit your deployment process once

      EstebanBustamante
      Community Advisor and Adobe Champion
      EstebanBustamanteCommunity Advisor and Adobe ChampionAccepted solution
      Community Advisor and Adobe Champion
      August 17, 2023

      If this is AMS and you are sure that your code didn't introduce the blank file and you verified there wasn't any deployment around the dates where the issues arise, you can open a support ticket so AMS can help you to check on their end if something happened. 

      Esteban Bustamante
        AMANATH_ULLAH
        Community Advisor
        AMANATH_ULLAHCommunity AdvisorAuthor
        Community Advisor
        August 18, 2023

        This was an issue from Adobe end 
        Thanks all

        Amanath Ullah
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