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gyorgyb62452513
gyorgyb62452513
Level 2
Aug 29, 2016 1:28 PM UTC
Solved

AEM Content Insight is empty

Hi,

We are trying to make the analytics data visible at page level and in content insight in AEM. The page view, etc. data is there in Adobe Analytics, there is a connection set between AEM and AA, but we get back 0 result in AEM.

Could you please advise how it should be configured?

Is it related to Reporting Sevices settings provider? It is on default now (https://services1.omniture.com/p/rs/0.5), but have not found what value should go there.

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gyorgyb62452513
gyorgyb62452513Accepted solution
Level 2
Sep 9, 2016 12:43 PM UTC

Hi,

We have found the solution, the steps are the followings:

  • New Cloud Service configuration  AEM Author containing credentials to connect to Adobe Analytics.
  • New Adobe Analytics Framework configuration on AEM Author which maps the content pages of the author to the related Analytics data based on content path.
  • New Page Load Rule in DTM (triggered at DOM Ready with the below described custom conditions)
    var pagePath = document.head.querySelector("[name=path]").content; _satellite.setVar("pageName", pagePath);return true;

    Notes:

    • The path is stored as metadata in the page headers (added at base page level)
    • The Adobe Analytics setting of the above mentioned Page Load Rule needs to be set on the following way: Page Name field = %pageName%
    • The Adobe Analytics Framework configuration needs to be assigned to the root page of the site (page properties -> cloud services -> Adobe Analytics -> select the recently created Framework configuration)
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9 replies

smacdonald2008
smacdonald2008
Level 10
Aug 29, 2016 3:50 PM UTC

Have you configured AEM and Analytics as per the docs: https://docs.adobe.com/docs/en/aem/6-1/administer/integration/marketing-cloud.html?

(I have asked some of our Analytics experts look at this too)

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antoniom5495929
antoniom5495929
Level 7
Aug 29, 2016 11:03 PM UTC

In which environment you are not able to see the AA result? author or publish? 

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gyorgyb62452513
gyorgyb62452513Author
Level 2
Aug 30, 2016 6:11 AM UTC

Author

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kautuk_sahni
kautuk_sahni
Level 9
Aug 30, 2016 11:00 AM UTC

Note:- The Content Insights reports require that your administrator has integrated AEM with SiteCatalyst, Target, and BrightEdge.

Docs:- https://docs.adobe.com/docs/en/aem/6-2/author/site-page-features/content-insights.html

Analyzing Page Performance:- https://docs.adobe.com/docs/en/aem/6-2/author/site-page-features/content-insights/ci-analyze.html#Opening%20Analytics%20and%20Recommendations%20for%20a%20Page

~kautuk

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Kautuk Sahni
gyorgyb62452513
gyorgyb62452513Author
Level 2
Aug 30, 2016 1:16 PM UTC

Is not it possible to get some part of it working? Should be all these things configured in AEM to get some basic information about page views, time spent on page, etc., (see screenshot attached), which is clearly in Analytics?

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gyorgyb62452513
gyorgyb62452513Author
Level 2
Aug 31, 2016 9:40 AM UTC

In Adobe Analytics Framework configuration, DTM and Adobe Analytics the same report suit is configured. What else should be considered?

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jayak13010535
Level 3
Sep 9, 2016 11:39 AM UTC

Hi,

I am also using Analytics through DTM and not able to see the metrics data coming from Adobe Analytics into AEM sites.html. 

Is there anything else, we have to configure before we see these metrics data in AEM ?

Thanks~

Jay

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gyorgyb62452513
gyorgyb62452513AuthorAccepted solution
Level 2
Sep 9, 2016 12:43 PM UTC

Hi,

We have found the solution, the steps are the followings:

  • New Cloud Service configuration  AEM Author containing credentials to connect to Adobe Analytics.
  • New Adobe Analytics Framework configuration on AEM Author which maps the content pages of the author to the related Analytics data based on content path.
  • New Page Load Rule in DTM (triggered at DOM Ready with the below described custom conditions)
    var pagePath = document.head.querySelector("[name=path]").content; _satellite.setVar("pageName", pagePath);return true;

    Notes:

    • The path is stored as metadata in the page headers (added at base page level)
    • The Adobe Analytics setting of the above mentioned Page Load Rule needs to be set on the following way: Page Name field = %pageName%
    • The Adobe Analytics Framework configuration needs to be assigned to the root page of the site (page properties -> cloud services -> Adobe Analytics -> select the recently created Framework configuration)
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jayak13010535
Level 3
Sep 12, 2016 6:23 AM UTC

Hi Gyorgy,

Thank you very much for your quick help!

However, I am still seeing the value as 0 for Content Insights.

Steps that I have performed.

1. Created Adobe Analytics Configuration

2. Created Adobe Analytics Framework

3. Created a new DTM Page Load Rule as suggested by you. (Assigned prop var to 'Page Name' Data Element)

4. Applied Adobe Analytics Framework to the root page of the website.

Question - Do we have to configure anything else to make this work ? 

 

Thank you 

~Jay

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