AEM 6.5 inbox is taking long time to load | Community
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Level 4
June 25, 2024

AEM 6.5 inbox is taking long time to load

  • June 25, 2024
  • 1 reply
  • 963 views

Even there are few items in inbox, it still needs a lot of time to load the page, spending about 10sec even more loading the page. How can I solve this problem? Are there any good ideas?

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1 reply

aanchal-sikka
Community Advisor
Community Advisor
June 25, 2024

@johann_lu 

 

Please cross-check via Admin credentials, if there are a lot of running workflows. It might be taking time during filtering. If yes, please considering purging workflows instances that the no longer needed.

Aanchal Sikka
Johann_LuAuthor
Level 4
June 25, 2024

I know. I just use the admin credential to check it. But the inbox loads slowly even few items.

AMANATH_ULLAH
Community Advisor
Community Advisor
June 25, 2024

@johann_lu 

Can you mention the Service pack version on which you are facing the issue

Also can you share if any errors from browser console and error.log faced while accessing inbox

 

 

Amanath Ullah