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HariDo
Level 3
Apr 27, 2025 2:58 PM UTC
Solved

AEM 6.5 CRXde Loading forever

Hi All,

I did my local setup recently but if i try to open CrxDe it is loading infinity and then an blank page is appearing. I tried multiple blogs but could not resolve this issue and not able to find the error in the error log as well.

FYI : all my bundles are active 

Loading : 

After load :

 

Can anyone help me resolving this issue.

Blogs i already tried to refer and fix this issue.
https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/aem-6-5-instance-provisioning-crx-de-not-loading/td-p/407172
https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/aem-6-2-crxde-doesn-t-work/m-p/221566

HariDoAccepted solution
Level 3
Apr 28, 2025 5:50 PM UTC

Hi All,

The issue was resolved a firewall was blocking the JS that's the issue.

 it was an system user permission issue. once we got the local amin rights its resolved.

 

PageEditor.js DialogEditor.js

 


Thanks to @santoshsai @aanchal-sikka @anupampat  for helping out.

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7 replies

SantoshSai
Community Advisor
SantoshSaiCommunity Advisor
Community Advisor
Apr 27, 2025 4:10 PM UTC

Hi @harido,

Most probably, this problem typically happens because of:

  • Some JS errors on the CRXDE page

  • Missing bundles (some OSGi bundles not active)

  • Incorrect Java version (AEM 6.5 needs Java 8 or Java 11, depending on service pack)

  • Corrupt repository initialization or some libraries missing

If nothing else works:

Try adding these runmodes if you don't have:

-Dsling.run.modes=crx3,crx3tar,nosamplecontent

(especially crx3, crx3tar)

You can set it in your start.bat / start.sh file or however you start AEM.

Hope that helps!

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Santosh Sai
    HariDoAuthor
    Level 3
    Apr 28, 2025 8:21 AM UTC

    Hi @santoshsai 

    I tried updating the run mode in start.bat file but still getting the same .

     

    if not defined CQ_RUNMODE set CQ_RUNMODE=author,crx3,crx3tar,nosamplecontent

     

     

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    aanchal-sikka
    Community Advisor
    aanchal-sikkaCommunity Advisor
    Community Advisor
    Apr 28, 2025 2:10 AM UTC

    @harido 

     

    Have you noticed any errors or warnings in logs, while loading CRXDE?

    Any errors in browser console?

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    Aanchal Sikka
    HariDoAuthor
    Level 3
    Apr 28, 2025 7:59 AM UTC

    Hi @aanchal-sikka 

    got the below console error

    GET http://localhost:4502/crx/de/js/CRX/plugins/external/PageEditor.js net::ERR_CONNECTION_RESET index.jsp:1 GET http://localhost:4502/crx/de/js/CRX/plugins/external/DialogEditor.js net::ERR_CONNECTION_RESET
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    anupampat
    Community Advisor
    anupampatCommunity Advisor
    Community Advisor
    Apr 28, 2025 8:09 AM UTC

    Hi @harido ,

     

    Is the behavior same when you open it in incognito or on another browser ?

    Can you try to set it up and then open the vanilla instance and check if the same continues ?

     

    Regards,

    Anupam Patra

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    HariDoAuthor
    Level 3
    Apr 28, 2025 8:24 AM UTC

    Hi @anupampat 

    yes till having the same issue in incognito and on another browser as well.

    the setup is clean there is no custom configs made for this installation.

    Translate
    HariDoAuthorAccepted solution
    Level 3
    Apr 28, 2025 5:50 PM UTC

    Hi All,

    The issue was resolved a firewall was blocking the JS that's the issue.

     it was an system user permission issue. once we got the local amin rights its resolved.

     

    PageEditor.js DialogEditor.js

     


    Thanks to @santoshsai @aanchal-sikka @anupampat  for helping out.

    Translate
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