AEM 6.3 Unable to edit page in touch ui edit mode pageinfo servlet gives 500

Question

Hi,We are unable to edit any page in AEM author in edit mode.The browser console  /libs/cq/gui/components/authoring/editors/clientlibs/core/js/editor.js gives Uncaught Error: Page info could not be loaded because of server error 500 for below GET /libs/wcm/core/content/pageinfo.json?path=%2Fcontent%2Fproject%2Fpages%2FhomepageInternal Server ErrorCannot serve request to /libs/wcm/core/content/pageinfo.json in com.day.cq.wcm.core.impl.servlets.PageInfoServletException:java.lang.NullPointerException
	at com.adobe.cq.wcm.launches.utils.LaunchUtils.getLaunchResourcePath(LaunchUtils.java:194)
	at com.adobe.cq.wcm.launches.utils.LaunchUtils.getLaunchResource(LaunchUtils.java:163)
	at com.adobe.cq.wcm.launches.impl.LaunchImpl.containsResource(LaunchImpl.java:150)
	at com.adobe.cq.wcm.launches.impl.LaunchManagerImpl.getLaunches(LaunchManagerImpl.java:217)
	at com.adobe.cq.wcm.launches.impl.LaunchManagerImpl.isInLaunch(LaunchManagerImpl.java:130)
	at com.adobe.cq.wcm.launches.impl.LaunchesInfoProvider.updatePageInfo(LaunchesInfoProvider.java:98)
	at com.day.cq.wcm.core.impl.servlets.PageInfoServlet.doGet(PageInfoServlet.java:203)
	at org.apache.sling.api.servlets.SlingSafeMethodsServlet.mayService(SlingSafeMethodsServlet.java:270)
	at org.apache.sling.api.servlets.SlingSafeMethodsServlet.service(SlingSafeMethodsServlet.java:346)
	at org.apache.sling.api.servlets.SlingSafeMethodsServlet.service(SlingSafeMethodsServlet.java:378)
	at org.apache.sling.engine.impl.request.RequestData.service(RequestData.java:552)
	at org.apache.sling.engine.impl.filter.SlingComponentFilterChain.render(SlingComponentFilterChain.java:44)
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:77)
	at com.day.cq.wcm.core.impl.WCMDebugFilter.doFilter(WCMDebugFilter.java:138)The page has jcr:content and we do not have any running workflow instances.Restarting the AEM author server did not help. Kindly share suggestions to resolve/fix this?Thanks

joerghoh · Accepted Answer

Can you please share the bundle version of the com.adobe.cq.wcm.cq-wcm-launches-core bundle you are using?

Ans: That's a bug that has been fixed with a more recent CFP for AEM 6.3. I recommend updating to the latest combination of SP/CFP for AEM 6.3 (and considering to upgrade a more recent version of AEM).

kautuk_sahni · Answer

Reply by Joerg:

That's a bug which has been fixed with a more recent CFP for AEM 6.3. I recommend to update to the latest combination of SP/CFP for AEM 6.3 (and considering to upgrade a more recent version of AEM).

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