AEM 6.1 unable to open

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Adobe Employee

Couple of questions on what led to this occurrence :

Was this instance ever working ?
Did we do any updates to the platform ? OS, JDK etc. ?
Do we have valid backup before this issue occurred so that we can restore to previous state ?
Any network or abrupt shutdown before this issue happenned ?

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Level 10

What is the Server you are running AEM on. How much RAM, etc?

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