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ronnyfm
Level 4
Jun 24, 2016 6:44 PM UTC
Solved

AEM 6.1 Select Path Nested Folders in IE

Hello, this only happening in Internet Explorer 11 (but also lower versions) both Windows 10 and Windows 7.

When trying to select using the browser dialog, elements keep being nested inside. Any hints?

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leeaslingAccepted solution
Level 8
Jun 29, 2016 9:29 PM UTC

This is a known bug.  You can request hotfix 8879 from Adobe to address this issue.

9 replies

smacdonald2008
Level 10
Jun 24, 2016 7:46 PM UTC

This is a bug - as usual IE (seems most issues are wiht this browser - not Chrome or FF) - please file a support ticket.

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ronnyfm
ronnyfmAuthor
Level 4
Jun 29, 2016 5:05 PM UTC

Thanks, where could I file it? I tried this URL https://daycare.day.com/home/createaticket.html but it is not accepting my credentials.

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ronnyfm
ronnyfmAuthor
Level 4
Jun 29, 2016 6:00 PM UTC

And just for the record, the issue is related to the implementation of the Tree.js findChild method.

We are using Pathfield, which does have a treePanel object, when calling treePanel.selectPath this calls the findChild function. For an still unknown reason, IE returns a wrong result and the treePanel is not able to select the path, therefore nesting the folders.

That is as far as I could get for now. Attaching screenshots.

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ronnyfm
ronnyfmAuthor
Level 4
Jun 29, 2016 6:01 PM UTC

Firefox gets success=true

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leeaslingAccepted solution
Level 8
Jun 29, 2016 9:29 PM UTC

This is a known bug.  You can request hotfix 8879 from Adobe to address this issue.

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ronnyfm
ronnyfmAuthor
Level 4
Jun 30, 2016 4:07 PM UTC

Thanks, I filed a support ticket since I didn't find that hot package anywhere, neither here https://helpx.adobe.com/experience-manager/kb/aem61-available-hotfixes.html nor in the package share.

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Level 8
Jun 30, 2016 5:08 PM UTC

Correct, it's a private hotfix that needs to be requested.

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ronnyfm
ronnyfmAuthor
Level 4
Jul 4, 2016 8:03 PM UTC

leeasling wrote...

Correct, it's a private hotfix that needs to be requested.

 


Thanks, private hotfix solves the issue.

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May 22, 2017 8:08 PM UTC

Hello,

This fixed the issue for us also, but not over the domain. But this works over the Server IP/port. Any ideas?

Regards,

Jagadeesh

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