Adobe New Relic support for customer alerting or internal operational alerting | Community
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rampai
Community Advisor
Community Advisor
September 23, 2024
Investigating

Adobe New Relic support for customer alerting or internal operational alerting

  • September 23, 2024
  • 1 reply
  • 405 views
Request for Feature Enhancement (RFE) Summary: Adobe provides New Relic One access for observability but does not use it for customer alerting or internal operational alerting. Request is to support setting up these alerts to get notified of any potential downtime or issue with the AEM PODs. 
Use-case: Adobe provides New Relic One access for observability but does not use it for customer alerting or internal operational alerting. Request is to support setting up these alerts to get notified of any potential downtime or issue with the AEM PODs. 
Current/Experienced Behavior: Adobe provides New Relic One access for observability but does not use it for customer alerting or internal operational alerting.
Improved/Expected Behavior: Adobe should provide New Relic One access for customer alerting or internal operational alerting.
Environment Details (AEM version/service pack, any other specifics if applicable): AEM as Cloud service Latest release
Customer-name/Organization name: Abbott
Screenshot (if applicable):  
Code package (if applicable):  

1 reply

kautuk_sahni
Community Manager
Community Manager
October 8, 2024

@rampai Thanks for proposing this idea.

This has been reported to the engineering under the internal reference SITES-26014. The product team will triage this request to verify feasibility based on the prioritization model. This post will be updated according to Jira's status.
Kautuk Sahni