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DhirajAg
Level 4
September 6, 2019
Solved

Adobe Launch script not loading in author

  • September 6, 2019
  • 13 replies
  • 8694 views

Hey, i have configured Adobe IMS configuration for Launch and also created the cloud configuration under /conf. The launch script is not loading on author but it is loading in publish instance. I have published the same config and page from author instance to publish.

Any idea as to why this is happening. I am running AEM 6.5.1 for reference.

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Best answer by DhirajAg

Issue was with author /conf permissions getting messed up. Thank you everyone for the suggestions.

13 replies

DhirajAg
DhirajAgAuthor
Level 4
November 23, 2019

My issue was with read permissions on /conf node.

prashantonkar
Level 4
November 23, 2019

Which user should have the permission ? I am using admin. It has read permissions on /conf. Anything else i need to check?

prashantonkar
Level 4
November 23, 2019

I found the issue:

libraryUri was populated wrong while creating the configuration: "/" was getting appended. I think link checker was removing this invalid URl from the markup.

After correcting this I got 404 for script URL. I had to manually copy the URL from launch environment tab.

Thanks,

Prashant

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