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DhirajAg
DhirajAg
Level 4
Sep 6, 2019 12:52 AM UTC
Solved

Adobe Launch script not loading in author

Hey, i have configured Adobe IMS configuration for Launch and also created the cloud configuration under /conf. The launch script is not loading on author but it is loading in publish instance. I have published the same config and page from author instance to publish.

Any idea as to why this is happening. I am running AEM 6.5.1 for reference.

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    DhirajAg
    DhirajAgAccepted solution
    Level 4
    Sep 6, 2019 5:45 PM UTC

    Issue was with author /conf permissions getting messed up. Thank you everyone for the suggestions.

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    DhirajAg
    DhirajAgAuthor
    Level 4
    Nov 23, 2019 6:57 AM UTC

    My issue was with read permissions on /conf node.

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    prashantonkar
    prashantonkar
    Level 4
    Nov 23, 2019 7:23 AM UTC

    Which user should have the permission ? I am using admin. It has read permissions on /conf. Anything else i need to check?

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    prashantonkar
    prashantonkar
    Level 4
    Nov 23, 2019 7:39 AM UTC

    I found the issue:

    libraryUri was populated wrong while creating the configuration: "/" was getting appended. I think link checker was removing this invalid URl from the markup.

    After correcting this I got 404 for script URL. I had to manually copy the URL from launch environment tab.

    Thanks,

    Prashant

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