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ana_i-ensemble
Level 2
October 14, 2024
Solved

Adobe Certification Exam Prep Portal asking for access code

Hi all, 

I'm using the official user guide to access the prep portal and can't get pass this screen:

I had no issue accessing the platform about a month ago using the same steps, account, device.

 

Any suggestions?

 

Many thanks,

Ana

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SureshDhulipudi
SureshDhulipudiAccepted solution
Community Advisor
October 14, 2024

Please send email to support:

Having trouble? For platform issues email support@gmetrix.com. For all other issues, email certif@adobe.com with specific feedback.

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4 replies

SureshDhulipudi
Community Advisor
SureshDhulipudiCommunity AdvisorAccepted solution
Community Advisor
October 14, 2024

Please send email to support:

Having trouble? For platform issues email support@gmetrix.com. For all other issues, email certif@adobe.com with specific feedback.

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    ana_i-ensembleAuthor
    Level 2
    October 14, 2024

    I will reach out to them. Thank you!

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      Rohan_Garg
      Community Advisor
      Rohan_GargCommunity Advisor
      Community Advisor
      October 15, 2024

      Hi @ana_i-ensemble,

       

      The Adobe Certification Portal is undergoing a shift with a new portal launch planned for October 22, 2024.

      You can checkout this article New Adobe Certification Portal coming soon

       

      Hope this helps!

       

      Rohan Garg

       

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      Rohan Garg
        ana_i-ensembleAuthor
        Level 2
        October 15, 2024

        Hi @rohan_garg,

        Oh wow, talk about coincidence. Thank you for letting me know!

        Looking forward to seeing the new portal. 

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