AEM Edge Delivery Service, Form Submission to custom CRM like Sales Force | Community
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SupportMember
Level 6
December 6, 2024
Solved

AEM Edge Delivery Service, Form Submission to custom CRM like Sales Force

  • December 6, 2024
  • 2 replies
  • 675 views

On an AEM Edge Delivery Service web site, we understand that the code is all frontend. As a current customer of AEMaaCS with a contract, and having 4 existing websites that serves on the platform. Adobe says using AEM Edge Delivery Service is free, so we wish to use this.

While customers are surfing our AEM Edge Delivery Service website, we wish to present a form to them. Once the form is submitted, we want post the data to a custom CRM like Sales Force. In order for us to connect to the CRM, we need some backend implementation which will connect to the CRM via Oauth2. What is the best way to archive this? 

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2 replies

arunpatidar
Community Advisor
arunpatidarCommunity Advisor
Community Advisor
December 6, 2024

Hi @supportmember 

You can check below for forms option in EDS

 https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/edge-delivery/build-forms/getting-started-edge-delivery-services-forms/create-forms  

Arun Patidar
    S
    SupportMemberAuthor
    Level 6
    December 6, 2024

    Adaptive Forms are too expensive for the customer, is there another solution custom?

    arunpatidar
    Community Advisor
    arunpatidarCommunity AdvisorAccepted solution
    Community Advisor
    December 6, 2024

    Hi @supportmember 

    This not AEM Forms but EDS form, similar to EDS blocks.

    You Author forms in Excel not in AEM Forms 

     

    https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/edge-delivery/build-forms/getting-started-edge-delivery-services-forms/tutorial#create-a-new-aem-project-pre-configured-with-adaptive-forms-block 

     

     

    Arun Patidar
      kautuk_sahni
      Community Manager
      kautuk_sahniCommunity Manager
      Community Manager
      December 16, 2024

      @supportmember Did you find the suggestion helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!

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