Different API interface for Admin/Non-Admin users? | Community
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staudk27
December 21, 2020
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Different API interface for Admin/Non-Admin users?

  • December 21, 2020
  • 1 reply
  • 1341 views

Hi team -

I'm working with a Third-party tool to extract Adobe CC subscription information out of the dev console via API, however in the tools instructions, we need to access the User Management API to set up the necessary permissions. Speaking with my customer, it appears this User Management is not available even though the customer is logged in as an administrator of the account. Is there something that would be preventing this "User Management API" not being available?

 

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Best answer by shelly-goel

@staudk27 

Best solution would be to reach out to the Organization's/ Account's Adobe Support/ Sales representative in case a particular service was expected to be available but is disabled so they would be able to validate your account and settings.

1 reply

shelly-goel
Adobe Employee
shelly-goelAdobe EmployeeAccepted solution
Adobe Employee
December 21, 2020

@staudk27 

Best solution would be to reach out to the Organization's/ Account's Adobe Support/ Sales representative in case a particular service was expected to be available but is disabled so they would be able to validate your account and settings.

S
staudk27Author
December 21, 2020
I believe I saw another post that some of these API options might only be available for an "Enterprise Subscription". Is there a place I could instruct a customer to go (portal/screenshot) in order to validate they have an Enterprise Subscription that allows these API's to be available?
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