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Kishore_Reddy
Community Advisor
Community Advisor
December 31, 2021
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Best practices for Audience Segment naming conventions

  • December 31, 2021
  • 1 reply
  • 1829 views

Hello Experts,

 

Hope everyone is doing well!

 

Can anyone help me with best practices for segment nomenclature on AAM? Looking for Telecom and Financial services industries primarily.

 

Thank you so much!

 

- Kishore

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Best answer by RachitSachdev

Hi @kishore_reddy 

Segment naming nomenclature can vary on multiple points. You should make sure you are following the best practices for Folder taxonomy while saving segments and then naming them as per the your company standards.

 

A few pointers to keep in mind while name the segments:

 

1. Web/App 

2. Specify the Product name in your segment
Example: Financial industry- Specific Credit/Debit Card Name, FD, Loan type, Insurance etc.

Telecom: Prepaid, Postpaid, Broadband, DTH etc.

3. Activity on the web/app

Example: First time visitors, Form abandoners,  Repeat visitors , Form Completed etc.

4. Existing customers segments- If you are creating segments based on cross device id's i.e. profiles who are already your customers use the terminology as per your company standards.

Example: Financial customer: Account Holders with Income Range - 50k-60k

Telecom: Postpaid Account with Yearly Bill - 13k-15k

5. You can use the Campaign name for reference as well 

Example: Diwali/Christmas Week Offer: First Time Visitors on Campaign Landing Page

 

Note: Please make sure you provide a good description to your segment to understand the logic and reason behind creating it.

 

-Rachit

 

1 reply

RachitSachdev
RachitSachdevAccepted solution
January 6, 2022

Hi @kishore_reddy 

Segment naming nomenclature can vary on multiple points. You should make sure you are following the best practices for Folder taxonomy while saving segments and then naming them as per the your company standards.

 

A few pointers to keep in mind while name the segments:

 

1. Web/App 

2. Specify the Product name in your segment
Example: Financial industry- Specific Credit/Debit Card Name, FD, Loan type, Insurance etc.

Telecom: Prepaid, Postpaid, Broadband, DTH etc.

3. Activity on the web/app

Example: First time visitors, Form abandoners,  Repeat visitors , Form Completed etc.

4. Existing customers segments- If you are creating segments based on cross device id's i.e. profiles who are already your customers use the terminology as per your company standards.

Example: Financial customer: Account Holders with Income Range - 50k-60k

Telecom: Postpaid Account with Yearly Bill - 13k-15k

5. You can use the Campaign name for reference as well 

Example: Diwali/Christmas Week Offer: First Time Visitors on Campaign Landing Page

 

Note: Please make sure you provide a good description to your segment to understand the logic and reason behind creating it.

 

-Rachit

 

Kishore_Reddy
Community Advisor
Community Advisor
January 7, 2022

Thank you @rachitsachdev