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Nitin3432434
Level 2
April 1, 2026
Question

Youtube Video Tracking issue

  • April 1, 2026
  • 1 reply
  • 9 views

Hi Guys,

 

We have 2 types of Youtube Videos:

  1. iframe based youtubevideo which plays inline: Here Tracking works fine with Adobe extension “Video Tracking for YouTube”.
  2. iframe based youtube video which plays with a Modal Popup.: Tracking doesn’t work when user Clicks on Video, Modal opens and video starts playing in Modal. 

What recommendations do you have so that the tracking for Modal Youtube videos also starts working?

 

 

Thanks,

Nitin

 

    1 reply

    bjoern__koth
    Community Advisor and Adobe Champion
    bjoern__kothCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    April 1, 2026

    HI ​@Nitin3432434 

    typically, this is a timing issue if the player is not present when the library loads.

    I typically use the Youtube Playback extension which allows you to load the library on demand i.e., you specify when it loads, to make sure to capture the injected player only when it becomes visible.

     

     

    Cheers from Switzerland!
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