Skip to main content
Jan 5, 2017 8:10 AM UTC
Solved

You are not authorized to access this metric

Hi,

I am facing this error as soon as I log in Adobe Real Time Analytics.

ERROR ID - 17824069-0e49-403c-ba85-ac955b811a46

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
EricMatisoff
EricMatisoffAccepted solution
Adobe Employee
Jan 5, 2017 3:09 PM UTC

Hi Surya - that shouldn't be happening. Please submit that Error ID to Client Care. This can be done by any authorized Supported User in your organization. Email clientcare@adobe.com with the specifics.

1 reply

EricMatisoff
Adobe Employee
EricMatisoffAdobe EmployeeAccepted solution
Adobe Employee
Jan 5, 2017 3:09 PM UTC

Hi Surya - that shouldn't be happening. Please submit that Error ID to Client Care. This can be done by any authorized Supported User in your organization. Email clientcare@adobe.com with the specifics.

Translate