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erikv29695725
Level 3
May 10, 2019
Solved

Workspace

Hi,

I have a problem regarding workspace.

I cant se workspace in my panel. Why is that and how can I fix it?

Regards

Erik

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Urs_Boller
Urs_BollerAccepted solution
Community Advisor
May 10, 2019

most likely you do not have the permissions to see it. you need to belong (either directly or by a user group) to a "product profile" which has tool permission for "adobe workspace". either change permission yourself or ask an admin to change it.

https://helpx.adobe.com/enterprise/using/manage-permissions-and-roles.html

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2 replies

Urs_Boller
Community Advisor
Urs_BollerCommunity AdvisorAccepted solution
Community Advisor
May 10, 2019

most likely you do not have the permissions to see it. you need to belong (either directly or by a user group) to a "product profile" which has tool permission for "adobe workspace". either change permission yourself or ask an admin to change it.

https://helpx.adobe.com/enterprise/using/manage-permissions-and-roles.html

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Adobe Employee
StevenHofheinsAdobe Employee
Adobe Employee
May 16, 2019

Erik,

Theirs a couple of things that could be at play.

1. (common) You do not have the correct permissions to view workspace.

Fix: Reach out to an admin on your team to give you the correct permissions.

If you are an admin or you have the correct settings please reach out to client care by emailing:

clientcare@adobe.com

Please include—

Company:

Report Suite:

Issue:

2. Possible that you don't have workspace included in your contract with Adobe. If number 1 isn't the case please reach out to your CSM to confirm your contract.

Thanks,


Steven Hofheins | Adobe Support

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