Why Isn't the Units Metric Populating in Adobe Analytics | Adobe Higher Education
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Level 2
August 13, 2024
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Why Isn't the Units Metric Populating in Adobe Analytics

  • August 13, 2024
  • 1 resposta
  • 785 Visualizações

I have implemented Adobe Analytics using the Web SDK, but I'm encountering an issue: the Units metric is not being populated, even for events where the quantity is set.

 

 

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Melhor resposta por bjoern__koth

Hi @ankitag3 

quick question, in which context do you set the products? You're seemingly sending a custom productViews eventType. In the classic Analytics world, I am fairly certain that a prodView event ignores the quantity anyway since it is assumed that it is a single product that is looked at.

Also, if you want to achieve a product view event, I would rather set the appropriate commerce event Product Views or which ever event you want to send. 

 

https://experienceleague.adobe.com/en/docs/experience-platform/xdm/data-types/commerce

 

hope that helps

 

1 Resposta

bjoern__koth
Community Advisor and Adobe Champion
bjoern__kothCommunity Advisor and Adobe ChampionResposta
Community Advisor and Adobe Champion
August 13, 2024

Hi @ankitag3 

quick question, in which context do you set the products? You're seemingly sending a custom productViews eventType. In the classic Analytics world, I am fairly certain that a prodView event ignores the quantity anyway since it is assumed that it is a single product that is looked at.

Also, if you want to achieve a product view event, I would rather set the appropriate commerce event Product Views or which ever event you want to send. 

 

https://experienceleague.adobe.com/en/docs/experience-platform/xdm/data-types/commerce

 

hope that helps

 

Cheers from Switzerland!
Level 2
August 13, 2024

Hi @bjoern__koth , I currently looking for it at ProdView, I just reviewed the documentation and seems like quantity only works for purchase.