Why is number of visits different for a segment with hit or visit scope? | Community
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J
janwal
Level 2
November 4, 2020
Solved

Why is number of visits different for a segment with hit or visit scope?

  • November 4, 2020
  • 5 replies
  • 2926 views

I want to measure in how many visits a checkout-button was clicked. To do so, I create a segment:

 

Checkout Button clicked: button name (c03) equals checkout

 

Now I want to calculate the number of visits. I did this for different segment-scopes:

 

# Visits for Segment Checkout Button clicked with Hit Scope: 1001

# Visits for Segment Checkout Button clicked with Visit Scope: 1010

 

If I use different scopes for the segment, the number of visits is different. I was expecting that it would be equal.

 

Why is it different?

 

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Best answer by H_L

are you using evar or prop? if use evar, it may happen.

maybe somewhere on your webpage are triggering a call with this value persist but no instance.

If add more criteria: c03 instances exist, will you see the same result?

Checkout Button clicked: button name (c03) equals checkout AND Checkout Button clicked: button name (c03) instance exists

5 replies

Andrey_Osadchuk
Andrey_Osadchuk
Level 10
November 4, 2020

Did you exclude the current day from the reporting period?

 
Best wishes,
Andrey Osadchuk | Launch Inspector, Analytics Connector, Bookmarks
    J
    janwalAuthor
    Level 2
    November 5, 2020
    Yes, I did
    yuhuisg
    Community Advisor
    yuhuisgCommunity Advisor
    Community Advisor
    November 5, 2020
    Is that "button name (c03)" a prop or eVar? From the "c03" suffix, I assume that it's a prop, but want to verify first.
    J
    janwalAuthor
    Level 2
    November 5, 2020
    yes, it is a prop
    H
    H_LAccepted solution
    Level 7
    November 6, 2020

    are you using evar or prop? if use evar, it may happen.

    maybe somewhere on your webpage are triggering a call with this value persist but no instance.

    If add more criteria: c03 instances exist, will you see the same result?

    Checkout Button clicked: button name (c03) equals checkout AND Checkout Button clicked: button name (c03) instance exists

      A
      andrewz_webmd
      Level 3
      November 7, 2020
      Well **bleep** that may fix one of my issues! Project for Monday morning! Thank you
      jantzen_b
      Adobe Employee
      jantzen_bAdobe Employee
      Adobe Employee
      February 3, 2021
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