Why FTP delivery shows 'invalid file type' when I choose HTML format? | Community
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matheus_moreir1
matheus_moreir1
February 15, 2018
Solved

Why FTP delivery shows 'invalid file type' when I choose HTML format?

  • February 15, 2018
  • 4 replies
  • 1005 views

I am trying to schedule a report delivery using FTP and HTML format:

But every time I receive the message:

I double checked the FTP server config and there is nothing wrong in receive HTML format.

Is this a bug?

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Best answer by matheus_moreir1

I opened an incident. They raised it to a bug and sent it to engineering team.

4 replies

PratheepArunRaj
Community Advisor and Adobe Champion
PratheepArunRajCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
February 15, 2018

Dear Matheus,

I hope HTML format is not supported for FTP Scheduler.

Let us wait for the confirmation from other experts.

Thank You

Arun

Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
matheus_moreir1
matheus_moreir1Author
February 16, 2018

Hi Arun,

It's possible that scheduler doesn't support HTML format. But, in that case, it's a bug.

The option to select HTML is available in the user interface, and the documentation doesn't mention any unsupported format for FTP specifically. It means that this behavior isn't expected.

    Gigazelle
    Adobe Employee
    GigazelleAdobe Employee
    Adobe Employee
    February 22, 2018

    Agreed. I think this is one for Customer Care, so we can kick off the process to get a bug created for our engineering team.

    matheus_moreir1
    matheus_moreir1AuthorAccepted solution
    February 22, 2018

    I opened an incident. They raised it to a bug and sent it to engineering team.

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