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Level 5
November 14, 2023
Question

why cart additions are double than cart cart units?

  • November 14, 2023
  • 1 reply
  • 626 views

 

 

why cart additions are double than of cart cart units? we set both in add to cart click so I expect both numbers to be almost near.

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1 reply

Jennifer_Dungan
Adobe Champion and Community Advisor
Adobe Champion and Community Advisor
November 16, 2023

Is it possible that your scAdd event is being sent on other calls, ones that aren't calling your custom event?

 

Possibly in a Mobile App? Or maybe an offshoot site? Something that populates into the same suite but maybe uses different code?