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jakea85004189
jakea85004189
Level 2
July 20, 2018
Solved

Where is the Server Call Dashboard

saw an announcement today that there was a new server call dashbaord. The page said it was located at Analytics > Admin > Server Call Usage.

I checked there on an admin account but did not see the dashboard. Where is the dashboard?

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    Gigazelle
    GigazelleAccepted solution
    Adobe Employee
    July 25, 2018

    Chatted with a couple people internally, and found there are a few edge cases that might prevent it from showing:

    • If the login company is flagged as internal to Adobe.
    • If the login company has a custom contract that prevents this menu item from being shown.
    • If the switch to see it wasn't automatically turned on due to the presence of one or more report suites belonging to a different billing customer (common in large orgs that might have multiple billing ID's).

    If you've verified you're a full admin (and not a standard user who has many admin console permissions enabled), reaching out to your account manager would be the most ideal way to get this resolved.

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    3 replies

    evan9
    Level 4
    July 20, 2018

    I can see it under Admin > Servr Calls Usage

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    jakea85004189
    jakea85004189Author
    Level 2
    July 20, 2018

    Thanks. Looks like whatever the problem is, it's on my own end since I'm not seeing that option yet.

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    Gigazelle
    Adobe Employee
    GigazelleAdobe EmployeeAccepted solution
    Adobe Employee
    July 25, 2018

    Chatted with a couple people internally, and found there are a few edge cases that might prevent it from showing:

    • If the login company is flagged as internal to Adobe.
    • If the login company has a custom contract that prevents this menu item from being shown.
    • If the switch to see it wasn't automatically turned on due to the presence of one or more report suites belonging to a different billing customer (common in large orgs that might have multiple billing ID's).

    If you've verified you're a full admin (and not a standard user who has many admin console permissions enabled), reaching out to your account manager would be the most ideal way to get this resolved.

    Translate
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