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steven_hon
steven_hon
Oct 16, 2015 2:26 AM UTC
Solved

What is the US Customer Care Number for Adobe Analytics?

Why is it getting harder and harder to find the contact us number for Adobe Marketing Analytics? It used to be very visibly shown at the bottom of SiteCatalyst.

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Alexis_Cazes_
Alexis_Cazes_Accepted solution
Level 10
Oct 16, 2015 2:26 AM UTC

You can find it under help >> customer care.

Here are all the numbers : 

                                                                  
Americas EMEA APAC
U.S.1-800-497-0335Denmark(+45) 802 06017Australia(+61) 1-800-358683New Zealand (toll)(+64) 0508614264
US AEM only1-866-335-2256France(+33) 0805-540755China(+86) 108004400548Philippines (toll)(+63) 180014410660
Canada1-800-497-0335Germany(+49) 0800-7522581Hong Kong(+852) 30713107Singapore(+65) 18008185220
  Italy(+44) 800 919224India(+91) 0008004402107South Korea(+82) 0805170880
  Sweden(+46) 0200 810330Japan(+81) 01200-71300Taiwan(+886) 0800666381
  UK(+44) 0800 169 0454Malaysia (toll)(+60) 1800220120
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3 replies

Gigazelle
Adobe Employee
GigazelleAdobe Employee
Adobe Employee
Oct 16, 2015 2:26 AM UTC

I should add that you'll want to make sure you're a supported user before contacting Customer Care. Additional info on supported users can be found here:

http://microsite.omniture.com/t2/kb/en_US/analytics/kb/supported-users.html

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Alexis_Cazes_
Alexis_Cazes_Accepted solution
Level 10
Oct 16, 2015 2:26 AM UTC

You can find it under help >> customer care.

Here are all the numbers : 

                                                                  
Americas EMEA APAC
U.S.1-800-497-0335Denmark(+45) 802 06017Australia(+61) 1-800-358683New Zealand (toll)(+64) 0508614264
US AEM only1-866-335-2256France(+33) 0805-540755China(+86) 108004400548Philippines (toll)(+63) 180014410660
Canada1-800-497-0335Germany(+49) 0800-7522581Hong Kong(+852) 30713107Singapore(+65) 18008185220
  Italy(+44) 800 919224India(+91) 0008004402107South Korea(+82) 0805170880
  Sweden(+46) 0200 810330Japan(+81) 01200-71300Taiwan(+886) 0800666381
  UK(+44) 0800 169 0454Malaysia (toll)(+60) 1800220120
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JamesSm2
Nov 10, 2023 6:05 PM UTC

You should update your outbound phone number from your call center.  clearly the caller ID is incorrect... 

 

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