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gaurav2
gaurav2
Level 3
April 12, 2010
New

Waiting Time DidYouKnows / Puzzles / Games

  • April 12, 2010
  • 1 reply
  • 845 views

Several reports, particularly the correlations, subrelations and complex filters take a good amount of time to fetch. The user ends up navigating to some other work / different site to use the waiting time instead of seeing the waiting icon, sometimes leading to a session expiry. It would be much more useful if the user could be educated and entertained that time in that time by showing up some DidYouKnow stuff about Omniture, some Omniture/SiteCatalyst IQ Puzzles, or simple small games like TextTwister, Tiles etc which could be paused and kept to side as soon as the report arrives. (Omniture - You could even use it to upsell Discover, T&T etc.)

 

The Exit rates from Omniture would go down significantly if that is done.

    1 reply

    williamfarah65
    williamfarah65
    Level 2
    May 18, 2026

    I really like this idea. Some reports — especially correlations, subrelations, and complex filtered queries — can take long enough that users naturally switch tabs or move to other work while waiting. In many cases, that also increases the chance of session timeout or losing focus on the analysis workflow.

    Adding lightweight engagement during report generation could genuinely improve the experience. Simple “Did You Know?” insights, analytics tips, Omniture/Adobe Analytcs best practices, short IQ-style puzzles, or even optional mini games like Tiles or TextTwister would make the wait feel shorter and more productive. It could also be a clever place to surface educational content about products like Discover, T&T, or advanced reporting features without feeling intrusive.

    Another benefit is that it keeps users mentally connected to the platform instead of encouraging them to leave the tab entirely. Even a small improvement in engagement during load times could help reduce abandonment and improve overall user retention.

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